Technical Sales Support Manager - Manchester

This job has now expired please search on the home page to find live IT Jobs.

Position: Technical Sales Support Manager

Location: Manchester office-based with UK travel (to meet clients, all costs will be reimbursed)

Salary: 45,000 - 50,000 per annum

Job type: Permanent

PURPOSE OF THE ROLE:

Support sales team and customers with technical guidance, assistance and design. Assist with project management and implementation of both pre and post sales.

KEY RESPONSIBILITIES

Provide product training updates to staff & partners.

Be available for on-site meetings with partners and end users.

Distribute new product and vendor updates (internally & externally)

Identify opportunities with partners and develop with Sales.

Primary technical contact for all partners, including face to face meetings.

Pro-actively build relationships with partners & vendors technical teams.

Directly support Sales teams, partners and end users with solution design, both on site and remotely.

Manage technical/complex projects from inception to final design in liaison with Sales.

Write design to Unistar SCT and share to sales admin & account manager.

Organize and attend site surveys.

Identify additional resource from vendor or Utopia team.

Liaise with partner/end-user post installation to ensure satisfaction.

Manage all pre-sales support questions.

Assist with any post sales issues.

Technically evaluate all new products from existing vendors.

Undertake relevant vendor training to become familiar with new technologies and products

Any other duties as necessary to the role

QUALIFICATIONS / RELEVANT EXPERIENCE:

Proven track record in a pre-sales role

Must have or be willing to attain Industry recognized accreditations to professional level or willing to work towards them e.g. Huawei HCNP

Hold face to face meetings with resellers and end users.

Ability to produce technical schematics using AutoCAD or similar packages

Working knowledge of IT Networking, Data Security, Storage and other relevant technologies such as AV over IP.

Experience of designing and implementing IoT based solutions would be advantageous.

Qualifications such as ITIL, Prince2 and similar would be a benefit

ADDITIONAL INFORMATION

Experience in a similar level role

Knowledge of IT Networking, Data Security, Storage and other relevant technologies such as AV over IP.

Ability to produce technical schematics using AutoCAD or similar packages

Huawei HCNP - highly preferrable

Looking for someone with technical experience and worked / working at AMX, Crestron or Kramer.

Development and training plan will be put in place for candidates to achieve any further accreditations

New role in the company working closely with the field sales team

KEY SKILLS

Experience in a similar level role, Knowledge of IT Networking, Data Security, Storage and other relevant technologies such as AV over IP., Ability to produce technical schematics using AutoCAD or similar packages

If you have further inquiries about this role, please dont hesitate to contact our office at: 020 3371 7671