Graduate IT Support Analyst - £20k - £25k - Marlow
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Graduate IT Support Analyst - £20k - £25k - Marlow
Office, Windows, SQL
£20k - £25k
Marlow, Buckinghamshire
Graduate IT Support Analyst required to join a software company based in Marlow, Buckinghamshire. The company are currently expanding and looking to add a Graduate IT Support Analyst to their existing service desk team.
Examples of responsibilities:
* Providing 1st/2nd line support of the company's product range via telephone and email
* Escalating high priority requests to ensure all problems are resolved as quickly and efficiently as possible
* Follow documented procedures for customer support, identifying and suggesting improvements where necessary
* Provide training and support to other Service Desk team members
Key Experience:
* Degree in Computer Science, Information Technology, Networking or similar
* Excellent communication skills
* Microsoft Office knowledge
* Problem solving skills
Any experience in one or more of the following would be advantageous:
* SQL
* Windows Servers
* IIS
If you are looking for an opportunity of this nature please contact [email protected] or call on 02380 765 286