Graduate IT Support Analyst - £20k - £25k - Marlow


Premium Job From Spectrum IT

Recruiter

Spectrum IT

Listed on

29th August 2017

Location

Marlow

Salary/Rate

£20000 - £25000

Type

Permanent

This job has now expired please search on the home page to find live IT Jobs.

Graduate IT Support Analyst - £20k - £25k - Marlow

Office, Windows, SQL

£20k - £25k

Marlow, Buckinghamshire

Graduate IT Support Analyst required to join a software company based in Marlow, Buckinghamshire. The company are currently expanding and looking to add a Graduate IT Support Analyst to their existing service desk team.

Examples of responsibilities:

* Providing 1st/2nd line support of the company's product range via telephone and email

* Escalating high priority requests to ensure all problems are resolved as quickly and efficiently as possible

* Follow documented procedures for customer support, identifying and suggesting improvements where necessary

* Provide training and support to other Service Desk team members

Key Experience:

* Degree in Computer Science, Information Technology, Networking or similar

* Excellent communication skills

* Microsoft Office knowledge

* Problem solving skills

Any experience in one or more of the following would be advantageous:

* SQL

* Windows Servers

* IIS

If you are looking for an opportunity of this nature please contact [email protected] or call on 02380 765 286

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