Technical Writer - London - Technojobs

Technical Writer


Recruiter

Chase

Listed on

4th July

Location

London

Salary Notes

Competitive + Benefits

Type

Permanent

Take a lead role in acquiring, managing and retaining meaningful relationships that deliver outstanding experience to our customers.

As a Technical Writer in the Salt Design System team at J.P Morgan, you will support the evolution of the J.P. Morgan's Salt Design System. Collaborating with designers, developers, information architects, product owners and content strategists, you'll create documentation that drives ease of implementation by following our guidelines for style, voice and tone.

It is an open-source solution for building exceptional products and digital experiences in financial services and other industries. It offers well-documented, accessible components as well as comprehensive design templates, style libraries and assets. It has been used to build over 1,200 websites and applications. It is the vehicle for the digital delivery of a universal design language—with best-in-class business patterns, content and accessibility guides—plus tooling and adoption resources. For more information, see Salt.

Job responsibilities

  • Editing and rewriting documentation for Salt offerings, including design components and patterns
  • Writing, editing and rewriting foundational education covering design, content, accessibility, etc.
  • Distilling technical information for a broad audience
  • Evaluating and auditing existing content
  • Striving for consistency in presentation and depth of detail
  • Working closely with stakeholders to improve content
  • Providing insights for improving the content experience
  • Contributing improvements to the content guidelines
  • Participating in discussions about user experience

Required qualifications, capabilities, and skills

  • Digital documentation editing/writing
  • Brand and stylebook guidelines
  • Content from many contributors edited with a consistent voice and tone
  • Digital user experience
  • Technical concepts (e.g., design component functionality), and how to communicate them to a variety of audiences

Preferred qualifications, capabilities, and skills:

  • Design systems
  • Software development
  • JavaScript, React
  • Atomic design principles
  • B2B financial services content
  • AP Stylebook

ABOUT US

J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.
  
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. 
 
ABOUT THE TEAM
 
The Corporate & Investment Bank is a global leader across investment banking, wholesale payments, markets and securities services. The world's most important corporations, governments and institutions entrust us with their business in more than 100 countries. We provide strategic advice, raise capital, manage risk and extend liquidity in markets around the world.
 
The Digital team is dedicated to creating innovative, industry-leading products and experiences that help customers access, share and control their financial data so they can make smart decisions with their money. Teams enable innovation while adhering to the firm's data sharing principles of security, customer control and convenience, and privacy.

Contact Name:

Reference: TJ/10664/210511919

Job ID: 3329800


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