Field Service Technician

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Job Title: Field Service Technician

Location: Field Based in North Manchester across the Bury and Bolton areas

Salary: Competitive

Job Type: Full time, Permanent

Closing Date: Friday 31st May 2024

About Us:

Boon Edam is the world market leader in commercial entrance control solutions, and we operate globally. We have manufacturing facilities in Holland, the USA, and China and a network of international sales offices that provide support to customers worldwide.

Are you looking for a new career opportunity within a diverse, globally recognised company in the construction industry? Are you passionate about customer satisfaction and brand image? Are you a passionate engineer who enjoys problem-solving?

If so, our Field Service Technician role might just be the new career choice for you.

The Role:

As a Field Service Technician, you will be responsible for the proactive progression of the service, maintenance, installation and commissioning of customers' equipment, including revolving doors and security turnstiles, to ensure the highest possible standards whilst protecting the best interests of the company. The role is both challenging and varied.

Key Aspects of the Role:

  • You will attend numerous sites with Boon Edam products to maintain and service them both on a pre-planned and a callout basis
  • You will assess and determine the work needed to be carried out with a view to completing this work in a timely manner
  • You will establish and maintain excellent working relationships with customers whilst promoting the products and services of Boon Edam
  • You will be a confident communicator and display excellent time management skills
  • You will be technical-minded, enjoy problem solving, and have a keen interest in ensuring health and safety guidelines are adhered to at all times
  • The role requires regular paperwork to be completed and submitted promptly

This is a remote role where the successful candidate will be expected to operate from their respective regional base. In addition, you may be required to work from a different regional base as requested by the Regional Service Manager. There will be the occasional need to stay away from home and be on standby for callouts overnight and on weekends. Therefore, flexibility in working hours is essential.

The successful candidate will need to be based in the North Manchester, Bolton or Bury area and must hold a full, clean driving licence.

We offer an attractive salary and benefits package as well as a friendly working environment

What Are The Skills Necessary To Perform This Role?

  • Working knowledge of health and safety
  • Experience as an automatic door engineer or working in a similar role would be advantageous but not essential
  • Technically competent
  • Background in engineering is an advantage
  • CSCS card holder is desirable but not essential
  • EN 16005 accredited desirable but not essential
  • Ability to work alone and as part of a team
  • Highly organised with excellent time management
  • Excellent communicator who can liaise with and build customer rapport
  • Proficient in Microsoft Office Programmes
  • Electro/Mechanical qualification is desirable but not essential
  • GCSE Maths and English, Grade C or higher


  • A friendly and inclusive working environment
  • 23 days annual leave plus 8 public bank holidays
  • Your birthday off
  • Life insurance of four times your basic salary
  • Company Pension scheme with generous employer contributions
  • Membership to a Healthcare or Cash Plan scheme
  • Internal training and career development programmes
  • Attractive salary package

Additional Information:

Do you recognise yourself in the profile above? Then we gladly invite you to apply for this role before the closing date on Friday 31st May 2024.

We reserve the right to close this advertisement early if we receive a high volume of suitable applications. The successful candidate will need to provide proof of right to work in the UK and will be subject to a basic DBS check.

Boon Edam Ltd. is an equal opportunity employer. All applicants will be considered for employment without attention to age, race, religion or belief, sex, sexual orientation, gender identity or disability status. Please contact us to let us know if you need any reasonable adjustments during the recruitment process.

Strictly no agencies, please.

Please click on the APPLY button to send your CV for this role.

Candidates with the experience or relevant job titles of: Service Technician, Engineer, Field Engineer, Field Technician, Technician, Service Engineer, Installation and Repair Engineer, Technician, Mechanical Engineer, Mechanical Technician, Electrical Engineer, Electrical Technician, Repair Engineer, Repair Technician, Commercial Engineer may also be considered for this role.

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