Content Specialist (12 Month FTC/Secondment)


Premium Job From Lloyds Banking Group

Recruiter

Lloyds Banking Group

Listed on

27th February

Location

Bristol

Salary/Rate

£42140 - £46800

Type

Permanent

This job has now expired please search on the home page to find live IT Jobs.

JOB TITLE: Content Specialist (12 Month FTC/Secondment)SALARY: The salary banding for this role is £42,120 - £46,800LOCATION: BristolHOURS: 35 hours, full timeWORKING PATTERN: Our work style is hybrid, which involves spending at least two days per week, or 40% of our time, at one of our office sites. This is a 12 month FTC/Secondment. About this opportunity Would you like to make a difference to the lives of our customers though digital content on our Lloyds Bank and Bank of Scotland business websites? You'll be part of a broader team that is shaping the future of the Business and Commercial banking's website, step-changing the customer experience, leading on development of new navigation, new components and major content upgrades supporting product, servicing, coverage and marketing to deliver their business objectives. What you'll do…Be a credible consultant for customers across the business, truly understanding the capabilities of AEM and the components, proactively understanding the design systems across the site to provide recommendations focused on the customer, that we can build and that are consistent with the experience cross siteReviewing content requests for relevancy, accuracy and quality, collaborating with customers until quality standards are met and proactively involving your LM, our Content Strategist and Visual Designer for more complex briefsEnsuring execution of content change to websites are timely, accurate & accessibility friendlyResponsibility for applying due diligence to authorise changes to the live websitesContributing to the overall performance and design standards of the public website, suggesting new ideas to make existing components better, or new components to uplift customer experience and website performanceCompleting simpler changes and proactively raising briefs to deliver small changes and identified errors/fixesPotentially use Adobe analytics to glean insights from existing customer behaviour to inform your thinking and recommendations and take findings from activity Why Lloyds Banking GroupOur focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms. We want our people to feel that they belong and can be their best, regardless of background, identity or culture. If you'd like reasonable adjustments to be made to the recruitment process, just let us know. What you'll need A solid grasp of CMS Systems, ideally AEMA proactive approach, a desire to make a difference, a commitment to better and real sense of accountabilityAttention to fine detail ensuring accuracy of changePartner management establishing relationships with colleagues to ensure the best outcome for our customersGood written communication skills, comfortable with data helpfulPlanning and organisation skills to ensure delivery according to business and customer requirementsExperience in UX and UX principlesPage build to support search engine optimisation and accessibility A real passion for empathising and translating customer needs, ensuring they have the customer in mind in all decisions Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms. We want our people to feel that they belong and can be their best, regardless of background, identity or culture. We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer initiative. And it's why we especially welcome applications from underrepresented groups.We're disability confident. So if you'd like reasonable adjustments to be made to our recruitment processes, just let us know We also offer a wide ranging benefits package, which includes:A generous pension contribution of up to 15%An annual performance related bonusShare schemes including free sharesBenefits you can adapt to your lifestyle, such as discounted shopping28 days' holiday, with bank holidays on topA range of wellbeing initiatives and generous parental leave policies Want to do amazing work, that's interesting and makes a difference to millions of people? Join our journey.

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