UX Research Manager

Premium Job From JLR



Listed on

27th November 2023





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A leading premium automotive business and leading to move towards electric autonomous vehicles.


This exciting role exists to support the UX Research Chapter within Vehicle Engineering. The UX Research team forms part of a larger Human Centred Design focussed group, working alongside UX Design, and Behavioural Research teams.

You will lead a team responsible for conducting and embedding UX Research into in-vehicle UX. You will continue to develop our Human Centric Design methodologies, ensuring the appropriate and timely use of process/tools/methods to achieve clear and applicable rules, frameworks, and insights. You will help the team to build and disseminate a strong scientific knowledge base with an understanding of the current development of human machine interfaces (especially automotive).

You will additionally be responsible for team member's personal growth, performance, managing team workload, and continuous development of process, tools and methods.

Key Accountabilities and Responsibilities

Manage UX Research activities across all programmes, and gateways

Developing scientific principles for future vehicle interfaces

Build principles for user interface design based on underlying science, and latest standards/regulations

Guide UX designers on scientific foundations, and make clear recommendations based on research/insights

Build a strong scientific knowledge base with an understanding of the current development of human machine interfaces - especially automotive.

Lead the personal and professional development of your team

Develop the existing UX Research approach, process, tools and methods



Previous experience leading UX research teams/activities.

A thorough understanding of User Centred Design tools and methodologies, and how to best apply them to efficiently realise insights which can be built into product.

Customer first mindset, easy to do business with, and makes people feel special, driven to deliver experiences that are personalised, transparent and dependable.

Excellent communicator with the ability to convey complex ideas clearly and concisely.

Highly self-motivated,  excellent personal management skills (having experience of handling and prioritising multiple tasks) and comfortable coordinating the activities of others.

A caring and considerate leader applying the JLR Creators Code.

Resilient and enthusiastic when facing obstacles or pressure

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