Technical Support Engineer


Premium Job From Rise Technical Recruitment Ltd

Recruiter

Rise Technical Recruitment Ltd

Listed on

24th November 2023

Location

Leamington Spa

Salary/Rate

£35000 - £45000

Type

Permanent

Start Date

ASAP

This job has now expired please search on the home page to find live IT Jobs.

Technical Support Engineer

£35,000 - £45,000 + Training + Progression + Company Bonus (15%) + Healthcare + Employee Benefit Scheme + Excellent Benefits

Leamington Spa (Commutable from: Coventry, Rugby, Stratford-upon-Avon, Rugby, Daventry, and Banbury)

Are you from an Engineering / Technical background, looking for an office based role, where you will play a key part in an industry leading company, with ongoing training and long term career development?

This is an excellent opportunity to utilise your skills in a varied and challenging role, where you will act as first line technical support for customers.

The company specialise in the supply, installation and service of CNC Machinery throughout the UK. Due to their continued success, they have grown year on year and are looking to continue in their expansion.

The ideal candidate will come from a machine tool / manufacturing / maintenance background, with good communication skills, looking for an office based and customer focused role.

The Role:Providing first line technical support to customers via phone, Teams, and emails, working in support of the Service Engineer teamDiagnosing probable cause and try to cure the problem without dispatching an engineerScheduling of Service Engineers as requiredIdentifying any parts required and liaising with parts department to organise their dispatchOffice based, Monday to Friday role

The Person:Technical Support Engineer OR Service Coordinator OR CNC background looking for a customer focused role Any hands on experience within a CNC or machine shop environment is advantageous (training provided)Good communication skillsLooking for a customer focused role

Reference Number: BBBH194925

To apply for this role or to be considered for further roles, please click "Apply Now" or contact Ellie Yuill at Rise Technical Recruitment.

Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles.

The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set. We are an equal opportunities employer and welcome applications from all suitable candidates.

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