DevOps Deploy Support Engineer (UrbanCode)
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DevOps Deploy Support Engineer (UrbanCode) SALARY: £66,861 - £74,290 LOCATION(S): Can be based in Halifax, Manchester, Leeds, Cardiff or Edinburgh HOURS: Full Time WORKING PATTERN: Hybrid, 40% (or two days) in an office site
Would you like to work in a forward-thinking, progressive team, actively working in on-prem, private and public clouds? You'll focus on the administration of the IBM UrbanCode Deploy solution.
You'll be responsible for both technical leadership and technical support, whilst supporting the design, build and implementation of DevOps solutions based on business requirements. You'll confidently take the lead during service outages through incident and problem management, ensuring our colleagues and customers receive the most reliable service possible.
We aim to deliver the highest quality colleague and customer service whilst continually challenging, motivating, mentoring and supporting colleagues and teams. You'll work in cross-disciplinary teams supporting and delivering exciting colleague and customer driven high-quality solutions. If you love variety in your role then this is a great fit for you; no two days are the same. You'll be given excellent opportunities to get involved with interesting and rewarding tasks.
The role sits in DevOps Tooling Services, part of the Enterprise Engineering Tooling team within the Chief Technology Office.
We're on an exciting journey to transform our Group and the way we're shaping finance for good. We're focusing on the future, investing in our technologies, workplaces, and colleagues to make our Group a great place for everyone. Including you.
Skills & Experience we'd need to see
We'd need you to have experience of UrbanCode Deploy administration. You'll be giving technical support of the IBM UrbanCode Deploy solution as a technical lead within the Enterprise Engineering Tooling team.
Understanding of DevOps concepts and methodologies, developed through your experiences as a DevOps Engineer (or in a similar software or cloud role) with a focus on service management
You'll be a passionate technical leader, delivering Engineering Excellence through the delivery of high quality and reliable DevOps solutions.
Do you have experience in programming and scripting? Excellent! These skills are vital to this role.
You're a big picture thinker but still focused on the details, keeping the customer's needs at the heart of all solutions. You identify and evaluate complex expertise-led solutions against criteria to find the ones that best meet business and customer needs.
We want you to use your creativity, being innovative in your solutions but also methodical to ensure all aspects are covered.
You'll have superb communication skills - especially visually and through "telling the story", using the data to communicate complex messages in an accessible and compelling way. You'll also be able to distil sophisticated information and present it in a succinct and clear format through both written and oral presentation.
Skills & Experience we'd love to see
Infrastructure as Code e.g. Chef, Terraform, Ansible
ITIL or Service management experience
Formal software development experience
Agile work practices
Google Cloud Platform knowledge
OpenShift Container Platform knowledge
Linux or Windows admin
Application Lifecycle Management
Software Delivery Lifecycle
Working knowledge of databases and SQL
About working for us
Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms.
We want our people to feel that they belong and can be their best, regardless of background, identity or culture.
We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer initiative.
And it's why we especially welcome applications from under-represented groups.
We're disability confident. So if you'd like reasonable adjustments to be made to our recruitment processes, just let us know.
We also offer a wide-ranging benefits package, which includes:
A generous pension contribution of up to 15%
An annual bonus award, subject to Group performance
Share schemes including free shares
Benefits you can adapt to your lifestyle, such as discounted shopping
30 days' holiday, with bank holidays on top
A range of wellbeing initiatives and generous parental leave policies
Want to do amazing work, that's interesting and makes a difference to millions of people? Join our journey.