Citrix Engineer


Premium Job From Intec Select

Recruiter

Intec Select

Listed on

18th May 2023

Location

Wolverhampton

Salary/Rate

£60000 - £70000

Type

Permanent

Start Date

2022-08-02 00:00:00

This job has now expired please search on the home page to find live IT Jobs.

Citrix Engineer

Company overview:
A leading financial services is seeking a Citrix Engineer who will be responsible for day to day BAU activities as part of the Citrix team and will be closely working with the application vendor, owners, other infrastructure teams; Operations, Networking, Windows etc. to ensure timely resolution of issues on a permanent contract basis paying up to £70,000 PA + Excellent Benefits + Hybrid Working.

The roles requires managing the Citrix gold image, morning health checks, troubleshooting end user issues, project tasks and SIP's. The engineer has to coordinate with the application support engineer in testing applications on maintenance image for smooth live deployment. The role holder will also be responsible for integrating virtualized and packaged application in Citrix gold image. The role is more of end user facing and have to work closely with end users on issue resolution and manage tickets queue.

Core responsibilities:
           Administer and manage Citrix farm ver 7.15, PVS gold image, WEM and Sharefile.
           Handle all Citrix infrastructure related technical issues, incident and fulfil service requests.
           Maintain tickets SLA and ensure ITIL compliance for all incidents and requests.
           Perform capacity analysis, incident reviews and implement service improvement plans.
           Troubleshoot and support business application deployments.
           Work on knowledge acquisition and prepare related knowledge documents.
           Automate tasks through Power shell and other scripting tools.
           Troubleshoot / redirect problems to appropriate resource, identify and escalate situations requiring urgent attention and track and route problems and requests and document resolutions
           Work on problem resolution, identifying the root causes, and taking preventive maintenance.
           Document procedures, policies, and how-to documents to increase efficiency and meet the needs of the business.
           Execute change management processes in accordance with company standards.

Essential:
           5+ years previous experience in a complex corporate IT infrastructure role is essential.
           4+ Years of previous experience in supporting on Citrix XenApp, App Sense, App V, XenDesktop, PVS and Citrix WEM
           4+ Years of experience in Windows platform and Profile management solutions.
           Troubleshooting experience on Citrix XenApp, App Sense, App V, XenDesktop, PVS and Citrix WEM
           Excellent knowledge on Citrix Migration and application deployment in Citrix environment.
           Excellent knowledge and troubleshooting applications on Windows Server 2012 and 2016 platforms

Desirable:
           Troubleshooting experience on Citrix XenApp, App Sense, App V, XenDesktop, PVS and Citrix WEM
           Excellent knowledge on Citrix Migration and application deployment in Citrix environment.
           Excellent knowledge and troubleshooting applications on Windows Server 2012 and 2016 platforms

Benefits package:
£70,000 + 15% Bonus + Work from home options - 28 Days Holiday - Medical Cover - Life Cover - Pension - Flexible Benefits

Citrix Engineer

You are currently using an outdated browser.

Please consider using a modern browser such as one listed below: