Private Cloud & Container Platform SRE Lead


Premium Job From Lloyds Banking Group

Recruiter

Lloyds Banking Group

Listed on

18th May 2023

Location

Leeds

Salary/Rate

£73616 - £106510

Type

Permanent

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Lloyds Banking GroupEdinburgh, Leeds, London, Halifax, Bristol, Manchester - For many of our office based colleagues, we work in hybrid ways which involves spending at least two days per week or 40% of their time at one of our office sites. Salary & Benefits: The base salary banding for this role is £73,616 to £92,020 outside of London and £85,208 to £106,510 in London plus annual personal bonus, 15% employer pension contribution, private medical insurance, 30 days holiday plus bank holidays. We also offer flexible working hours, agile working practices to suit your lifestyle and ensure a good work-life balance. Who are Lloyds Banking Group and where does this role sit?Lloyds Banking Group is the UK's largest Digital, Retail and Commercial Bank with a focus on Helping Britain Prosper. We're on the mission to build the bank of the future, and we need your help do it! Continuing our extensive transformation programme, we're redefining what a bank is from the inside out. Our technology, our culture, and our mind-set is changing to craft a true engineering-led organisation. Our Cloud Services (CS) team is looking for a Private Cloud & Container Platform SRE Lead to lead a team of SRE's, Operations Engineers & 3rd party providers. You'll ensure our Private Cloud is operating effectively, constantly improving, automated as far as possible and that toil is eliminated over time. You'll define service level indicators (SLIs) and objectives (SLOs) for the platform and lead the team to ensure they are met or exceeded and run service level agreements (SLAs).The role-holder will provide a voice to Private Cloud consumers, identifying and supporting resolution of impediments and issues as well as providing transparency of service status, metrics and performance. This is a leadership level role and will blend both deep domain and engineering expertise with a great passion for coaching and developing people in a "player-coach" model as well as continually developing yourself. Specific activities which you'll be responsible for include things like;Leading the overall operations for our Private Cloud, including incident, problem, availability management, on-call, manual intervention and removal of toilDriving operational standards, developing the service levels and controls to support better consumer outcomesResponsible for the teams providing incident support and point of escalation for service incidentsPartnering with the Engineering Lead to assign the SREs to the engineering scrumsDefining and prioritising requirements for each cloud platform and the Operations Scrum teamsSupporting consumers to through the Production Readiness Review quality gate What do we need to see from applicantsExperience handling an Enterprise scale IT service. Financial Services or other large enterprises and highly regulated environmentsExperience using DevOps tooling and associated delivery/support processes. Understanding of agile delivery methodologies and DevOpsMust have leadership experience ideally including line management and developing teamsExperience working with a broad set of Cloud platforms and/or Private Cloud services and productsExperience of leading operational 24x7 support services, including incident management and defining and maintaining service levelsLeading 3rd party suppliers to deliver critical services Desirable skills to haveExperience of developing evaluation methods to demonstrate performance improvement - SLIs, SLOs, etc.Experience implementing dashboards for multi-cloud management What can I expect in Return?We're dedicated to giving you opportunities and support to develop you both professionally and personally to optimise your potential! As a new colleague to the team, you'll join us on our journey to build a 21st century bank that reflects modern Britain and craft an inclusive culture where all colleagues feel encouraged and valued. We're also passionate about diversity and equal opportunity with industry recognition across gender, ethnicity, disability, LGBTQ+ and families. And, being disability positive, reasonable adjustments can be accommodated in our Recruitment process, just let us know. Together we'll make it possible!

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