Unified Communication / Video Conferencing Lead
Recruiter
Intec Select
Listed on
27th April 2023
Location
London
Salary/Rate
£70000 - £80000
Type
Permanent
Start Date
2023-04-25 00:00:00
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Unified Communication / Video Conferencing LeadOverview:
A global organisation that owns some of the world's most exciting brands is recruiting for an experienced Unified Communication / Video Conferencing lead to design / implement Avaya PBX and Video Conferencing across our client's digital centres globally. To succeed, you must have a strong understanding of SIP and Polycom Systems with a MS 365 certification (Teams Voice Engineer Expert). This role is paying between £70,000 to £80,000 + 25% bonus + Hybrid working to be based in Central London (Bond Street) on occasions (1 x PW).
The role will fulfil project-related work and level 3 problem resolution in conjunction with the service desk team. The Tech lead will be part of a team of 5 varying Technology Leads and will have accountability for our printing management portal, telephony management portals, and video conferencing management portals.
Role & Responsibilities:
· Primary technical lead for Video Conferencing, Telephony, MDM and Office365 related administrative portal to provide proactive management and support.
· Responsible for the best practices on all collaboration and digital tools to comply with industry standard frameworks and policies.
· Responsible for SIP configured video Conferencing unit's configuration and administration to meet operational and security standards.
· Delivers technical solutions in conjunction with other projects and working with Service Desk team for systems that require specialist internal support resources.
· Ensure IT systems are fully documented to audit changes and updates and to support business change and operations.
· Plans, organizes, and manages technical support for relevant technologies.
· Supports and acts as back up for other technology towers covered by other members of the team (Azure, Security, Networks, etc.)
Essential Skills & Experience:
· VOIP Solutions (physical and virtual) such as NEC PBX, Vodafone, and Avaya virtual PBX
· Familiarity with NEC Univerge SV8000 series Physical PBX
· Familiarity with different types of video conferences, such as webinars, online meetings, and virtual events
· Vodafone Virtual PBX management and administration
· Avaya IP Office Web Manager management and administration
· Extensive knowledge of software-based video conferencing tool such as Microsoft teams, or Bluejeans.
· Microsoft 365 Certified: Teams Voice Engineer Expert.
· Extensive knowledge of Polycom SVC-Based conferencing units including hardware and software advanced configuration
· Proven experience of SIP management for video conferencing devices
· Familiarity with Clevertouch touch screen TV's and related MDM Solution
· Familiarity with Joan room booking system or similar.
Package:
· £70,000 to £80,000
· 25% bonus package
· 10% pension
· Hybrid working (1 day PW in office)
· Health, Life insurance and many more excellent benefits
Unified Communication / Video Conferencing Lead
