IT Windows Engineer

This job has now expired please search on the home page to find live IT Jobs.

Our reward packageWe're looking for an exceptional IT Windows Engineer to help us make a difference to our planet.As our IT Windows Engineer we would like you to be on site at our Exeter HQ one day per week. You can also choose to work full time in our state of the art office if you'd prefer.Why join us?We provide critical weather services and world-leading climate science to deliver extraordinary impact and benefit across the globe. Our work helps people make better decisions to stay safe and thrive. As our IT Windows Engineer, your starting salary will be £24146.00 and you will have opportunities to progress to £26641.00 over time. New joiners to the Met Office will start on the salary band minima.In addition you will be paid £2500.00 per annum as a market supplement to reflect the demand for your skills. You will be paid this market driven allowance from April 2022 until March 2024 in your monthly pay whilst performing this role.Your total reward package is potentially worth up to £36,500.00 annually, which includes basic salary, market supplement, potential corporate bonus and employer pension contributions.Your package includes:

- Outstanding Civil Service Pension

- Flexible hours and homeworking

- Annual Leave starting at 27.5 days (plus Bank Holidays) rising to 32.5 days (plus Bank Holidays) after 5 years and option to buy or sell up to 5 days per year of annual leave

- Cycle to work scheme for the purchase of a bicycle and equipment for healthy, low carbon travel

- Access to discounted shopping on arange of retail, leisure and lifestyle categories.Met Office is adopting new professions frameworks/Government Digital, Data and Technology (DDaT) framework. From April 2023, this job will be aligned to Associate Infrastructure Engineer, and if successful there will be no changes to the pay and allowances as a result of this changeBackgroundWe provide critical weather services and world-leading climate science, to help people make better decisions to stay safe and thrive.Together:We're a force for good - focusing on our environmental and social impactWe're experts by nature - always learning and developing to do things betterWe live and breathe it - putting our purpose at the heart of decision-makingWe're better together - understanding partnerships and inclusivity make us greaterWe keep evolving - pushing boundaries to make tomorrow better for our customersFind out more about our values - https://bit.ly/3fokaRDJob PurposeTo support the secure delivery of the Met Office Windows based IT systems and IT services, providing support to users, carrying out changes and resolving technical issues.Patching our Windows server and endpoint devices.Remediate issues relating to patching.Proactively reviewing the Incident and Task queues and taking ownership of issues as appropriate

Responding to customers and colleagues promptly and keeping them informedPrioritising support requests effectively and to the appropriate level of urgency/impact Reprioritising effectively in response to changes in volume/new prioritiesTriaging and escalating support beyond your present capability/remitJob ResponsibilitiesThe successful candidate will join the Security Compliance team which is responsible for configuration, patch management, and proactive monitoring of services to maintain the security and compliance of Windows-based systems. Use of own knowledge and independent knowledge gathering is expected, utilising resources such as the Internet and colleagues with greater experience/exposure. The successful candidate will contribute to the monthly manual patching of several critical servers as well as monitoring cyber security intelligence sources and escalating if required. The role holder will also contribute to the identification and deployment of configuration changes to the environment intended to increase the organisation's security posture.The successful candidate will be expected to demonstrate a committed approach to learning the processes and systems used by the team, and to continually improve their capability in these areas. We especially welcome applications from people offering these qualities alongside a broad match to the essential criteria.Essential Qualifications, Skills & AbilitiesPlease provide evidence against the following criteria:1. Enterprise technology experience in two or more of the following technical domains:ITSM Tool exposure/usage for Incident Management and change managementMicrosoft Operating Systems support (Windows 10/11, Windows Server 2016/2019)Active Directory tools (ADUC, Group Policy, AD Object Management)2. Enterprise technology knowledge or understanding of one of the following:Knowledge or understanding of patch managementKnowledge or understanding of Anti-virus3. Logical, methodical, and with excellent attention to detail. Fast learner with a passion to learn, with an aptitude for quickly understanding and solving technical problems unaided. Knows when to seek help when problem requires assistance and/or no direct progress is being made (i.e. triage/escalation).4. Can work broadly independently and collaboratively both in troubleshooting/support and also in undertaking project work. Ensures deadlines are met without sacrificing quality.How to applyIf you share our values, we'd love to hear from you. Apply below using your CV and Cover Letter/Supporting Statement (which must bullet point how you meet each of the essential criteria).

Closing date 08/05/2023 at 23:59 with interviews commencing from 22/05/2023. You will hear from us once the closing date has passed. Our interviews are taking place remotely via Microsoft Teams.If successful, please note we are unable to offer expenses for travel to your normal place of work. Please ask at interview if you would like extra clarity on how often this requirement is likely to be.How we can help:If you are considering applying and need assistance to do so, please contact us via . You can request adjustments either within your application or by contacting us. Should you be offered an interview, please be aware there may be a selection exercise which could include a presentation, written test or a scenario-based activity.You can select in your application to be considered under the Disability Confident (Guaranteed Interview) Scheme. To be invited to interview/assessment under this scheme, your application must meet the essential criteria for the role. We are an equal opportunities employer, welcoming applications from those with all protected characteristics. We recruit on merit, fairness, and open competition in line with the Civil Service Code.We can only accept applications from those eligible to live and work in the UK - please refer to GOV.UK for information. We require Security clearance, for which you need to have resided in the UK for at least 3 of the last 5 years to be eligible. You will need to achieve full security clearance within your first 6 months with us.

Additional information

We operate an on-call roster in Technology to provide 24/7/365 support to respond to operational service requirements. This post may be part of an on-call roster and the postholder would be required to participate in an on-call roster where in operation.