Senior Technical Support Engineer SQL API

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Senior Technical Support Engineer (SQL REST API) WFH to £55kOpportunity to progress your career in a senior hands-on role at a pioneering digital challenger bank.As a Senior Technical Support Engineer you will join a newly established 2nd line Application Support team within the existing Service Delivery function for a key Open Banking product with a focus on API services.You'll collaborate with the team to ensure incidents and problem resolutions are prioritised effectively and delivered within the SLA; provide technical support to partners integrating with the services; identify process improvements and implement them and assist with deployment of changes and testing the live environment.WFH Policy: There's flexibility to work from home most of the time, meeting up with colleagues in London or Liverpool once a month.Requirements:You have commercial experience in a similar Technical Support / Application Support role, supporting client bespoke applications and working to SLAs in a customer facing, commercial environmentYou have a good knowledge of SQL including queryingYou have a good knowledge of WindowsYou're able to test and debug REST APIs and read application logsYou're familiar with security protocols, OAuth, OpenID Connect, JWTYou have excellent written and verbal communication skills; collaborative and able to form strong working relationshipsYou're degree educated in a STEM disciplineWhat's in it for you:As a Senior Technical Support Engineer you will earn a competitive salary (to £55k).You will be joining a supportive and friendly company that offer a comprehensive flexible benefits package including:26 days holiday with the ability to buy 5 further days each yearShare option schemeEnhanced Maternity and Paternity benefitsPension, Life AssuranceCharity volunteering daysApply now to find out more about this Senior Technical Support Engineer (SQL REST API) opportunity.At Client Server we believe in a diverse workplace that allows people to play to their strengths and continually learn. We're an equal opportunities employer whose people come from all walks of life and will never discriminate based on race, colour, religion, sex, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. The clients we work with share our values.