2nd Line Support Engineer


Premium Job From DCS Recruitment

Recruiter

DCS Recruitment

Listed on

12th January 2023

Location

Stockport

Salary/Rate

£23000 - £26000

Salary Notes

Bens

Type

Permanent

Start Date

ASAP

This job has now expired please search on the home page to find live IT Jobs.

My client is an international business with over 900 users across 18 offices across UK, Europe, USA and Asia.  We're looking for an experience 2nd Line Support Engineer, responsible for the support of Desktop, servers and networks to varied internal customers.

Key responsibilities

Dealing with faults/service desk tickets in order of priority in conjunction with and as directed by other members of the IT team and the Service Desk Manager

General maintenance and repair of PC's hardware

Windows and Apple Mac Desktop and Laptop Builds

Application installation

Set-up of PCs and installation of Printers on a Network

Creating users account within Active Directory

Supporting Mobile device queries

Setting up new telephone extensions

Supporting the company's security protocols

Liaise directly with the end users

Maintenance of company IT assets

Updating of departmental documentation

Possible remote site visits with other IT team members

Desirable skills

Mobile Device Management

Azure / InTune

Apple Mac support

Linux (Red Hat, Ubuntu)

Amazon Web Services (AWS)

Office 365

Windows 10

SCCM

Telephony systems

Project Experience

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