Product Owner - Natural Language Engineering (NLE)

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Natural Language Engineering (NLE) Product OwnerLondon based role (please only apply if able to work in this location at least 1- 2 day per week - hybrid / flexible working arrangements available)Salary & Benefits: £70,784 - £88,480 base annual salary*** annual salary increase has been confirmed for 2023 ***On the top of the annual guaranteed salary, we also offer annual personal bonus, up to 15% employer pension contribution, 4% flexible cash pot, private medical insurance, 30 days holiday plus bank holidays. We also provide our colleagues with number of free health and well-being offerings including life events & stages, disability support and generous parental / adoption leave policies.Who is Lloyds Banking Group?Lloyds Banking Group is the UK's leading digital franchise. We have over 13 million active online customers across our three main brands - including Lloyds Bank, Halifax and Bank of Scotland. We're also the biggest mobile bank in the country. We're building the bank of the future, and we need your help.Where will this role sit?The Natural Language Engineering role sits within the Intelligent Automation (IA) team. IA are at the forefront of our ambition to use exciting new technology to enable the Bank to deliver the right customer experiences and help Britain prosper. To do this we're working with ground-breaking technologies at scale to harness our data. We want to use 'intelligence' derived from Natural Language Processing and Understanding to drive automated solutions that fulfil customer need.As the Lead Product Owner you'll work closely with your Engineering Lead counterpart to shape and lead the lab. Day to day activity is structured through Agile, so you'll own the production of the vision, roadmap and the prioritised backlog of work for the teams. You'll also be accountable for winning income, handling expenditure, delivery commitments and the team's risk profile.As the person responsible for successful delivery of the right product or service, we'd like you to be as passionate about our product as us! Are you someone who can excite our colleagues and then deliver the goods to surprise and delight them? For us, this means: collaborating with a diverse and varied group of business areas and people across the Group; keeping your finger on the pulse of emerging ideas and technology; spotting the opportunities around the business to develop new products and services; and leading our team of Data Scientists & Engineers. You'll ensure our propositions are grounded in what's technically feasible.Naturally we also expect the Lead NLE PO to create a collaborative working environment that empowers the team and keeps the creative juices flowing. We're looking for a versatile individual to cover all of this and help us realise the potential of our Data Science and Engineering team. We need you to help us harness the Bank's unstructured data to build and deploy the data products and models which will help us understand our customers better.What will I do?Lead a multi-disciplinary team who are developing, deploying, and running Natural Language and Unstructured Data based capabilities across the whole of Lloyds Banking Group.Develop and realise the strategy for unstructured data exploitation within LBG, including how this fits within our conversational banking strategy.Understand the problems that the business are trying to solve . Then design and deliver end-to-end solutions to these, utilising our NLE capabilities.Work with a range of senior stakeholders, obtaining their agreement and ensuring their satisfaction is key.Establish, maintain and influence a wide range of relationships with partners and software vendors.Ensure maintenance of the live service. Running, maintaining, and evolving the platforms that these solutions are hosted on and achieving demanding availability targets.Manage the teams risk profile inline with governance processes and appetite.What we would like you to bring to the team:Essential skills & experience Experience in strategic and large transformations to deliver impact and drive value.Experience of Senior Product OwnershipDemonstrable backgroung of Agile delivery.Knowledge of NLU and scaled automation systems.Knowledge, understanding and experience of leadership and pastoral case of large teams (circa 30 strong).Experience of running end to end of a software & infrastructure production service. From conception of mission, vision, strategy and backlog, to mobilisation, comms, delivery and run.Desirable skills & experience:Experience working with unstructured data sets and an understanding of the value unstructured data can provide.Analytics of video / imagesChatbots & intent recognition software (capability)What support will I get and how will my career grow?As a multi-brand, multi-channel business, we have the scale and breadth to provide you with a diverse range of training and development opportunities, helping you achieve a rewarding and exciting career.So why should you apply?Our continued commitment to helping Britain prosper means that as a colleague you can make a difference to customers, businesses and communities. Together we have a key role to play in shaping the bank of the future, whilst the scale and reach of our Group means you'll continue to have opportunities to learn, grow and develop.We're focused on creating a values-led culture, and our approach to inclusion and diversity means that we all have the opportunity to make a real difference, together.You'll become part of a team that has an inclusive, values-led culture. This means we embrace that not everyone is the same or likes to work in the same way. We're focused on delivering for both our customers and our colleagues; you'll receive support to learn, grow and develop, benefitting from a huge range of opportunities opened up by being part of our Group.We're committed to building a diverse workforce that represents the customers and communities we serve. We believe that creating equal opportunities means allowing colleagues to bring their whole selves to work - so we're dedicated to creating a culture where everyone can. Add to this our comprehensive range of benefits; including our flexible package that allows you to choose what you want.We are truly passionate about diversity and equal opportunity with industry recognition across gender, ethnicity, disability, LGBTQ+ and families.And we're proud to have received these industry recognitions: Stonewall Top Private Sector Employer, Top10 Employer for Working Families, The Times Top 50 Employer for Women and both Gold Standard and Best Workplace Adjustments Process from the Business Disability Forum.Are you interested in joining us? Apply today, we'd love to hear from you...Together we'll make it possible...