Helpdesk Technical Administrator
Recruiter
Flat Fee Recruiter
Listed on
2nd November 2022
Location
Potters Bar
Salary/Rate
£23 - £28
Salary Notes
£23,000 - £28,000 per annum
Type
Permanent
This job has now expired please search on the home page to find live IT Jobs.
We need someone to be the glue in our business: to co-ordinate, to drive improvement and provide support... Are YOU up to the job? Helpdesk Technical AdministratorPotters Bar, Hertfordshire, EN6 5BS
Full Time, Permanent
Salary £23,000 - £28,000 per annum Please Note: Applicants must be authorised to work in the UK As a forward-thinking and innovative IT company, we are looking for an organised team member with a technical IT background. You will get involved in all areas of the operations and technical processes, whilst promoting an environment that will allow the IT support team to operate efficiently and provide quality support to their customers. Your daily duties will consist of: 1st level support helpdesk support Project coordinating Systems improvement Resource planning Order processing Billing and procurement Administration Coaching and training Document management Stock inventory Reporting It will be your remit to actively seek, identify and implement improvements to processes to ensure the company remains competitive and efficient. About you You will have: 1st line IT technical support experience or good IT knowledge Providing a high standard of customer service Diary and work load management Working knowledge of helpdesk systems Proficient in Microsoft Office in particular Excel Strong numeracy and organisation skills Producing weekly reports and providing feedback data In addition to your natural flair for initiative and ability to communicate and resolve problems with people at all levels, you must be able to prioritise your workload and think on your feet. What you can expect A friendly company, we have built our growth and success, since 1999, by committing to positive customer support. As a Microsoft Gold Partner since 2007, we invest heavily in structured training and qualifications for ongoing personal staff development. Innovative approach means that all employees are fortunate to use the latest cutting-edge technology and tools to do perform their work. You will be rewarded with a competitive salary and 2 salary reviews in year 1. You will also receive full private medical cover after 2 years' service. How to apply for the role: If you have the skills and experience required for this position, click "apply" today and check your inbox for an email providing more information on how to tailor your application and provide a cover letter or any supporting documents. You must be authorised to work in the UK. No agencies please. Key Skills: IT Support. IT Technician. Helpdesk. Service Desk. IT Support. External Clients. Managed Services. MSP. Windows Server Microsoft 365. Active Directory. MS Office. Networking. TCP/IP. Group Policy. DNS, DHCP. Office 365. Cloud. Hosting.
