User Researcher - Public Sector

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Do you have experience in user research, and are you seeking a new role? Deerfoot IT Resources is working with a global and award-winning client who is looking for a User Experience Researcher, and the role comes with an attractive salary and benefits package. This position is hybrid, working remotely from home with some travel to office and client sites occasionally too.To give you an idea of how this flexible role would look and feel, here are some of the things you could expect to do:Generate new and useful user insights and translate them into features and actions that will allow service/product managers to improve their service for usersPlan, design and conduct in-house research to test new service ideas and concept developmentLead the formal usability testing process for a digital serviceWork with Service/Product Managers to devise appropriate research strategies to generate focused insights and convert concepts into high quality stimulus materialWork closely with designers, business analysts and software developers to turn user data into actionable user storiesTo apply, you will need proven experience in using a variety of usability testing methodologies to reveal actionable customer insights and gather user needs for web-based services. You will also require the following:Experience creating research strategies/approachesExperience managing, executing and analysing usability test sessions, and facilitating workshopsExcellent analytical and problem-solving skillsConfidence in explaining user needs to senior civil servants and acting as a persuasive advocate for those needs both within the team and the department at largeIn return for your passion, collaborative approach and commitment, you will receive a generous salary and benefits package, and be joining a friendly and inclusive culture.Don't hesitate to please get in touch with the Deerfoot IT Recruitment team today to apply or register your interest for this hybrid, full-time UX Researcher position.Deerfoot IT Resources Ltd is one of the UK's leading IT Recruitment Agencies, trusted by many of the UK's leading employers. Established in 1997, we have over 25 years of experience as IT Recruitment Specialists. We will never send your CV anywhere without your authorisation and only after you have seen the complete details of this opportunity. Deerfoot is acting as an employment agency in relation to this vacancy. Each time Deerfoot sends a CV to a recruiting client, we donate £1 to The Born Free Foundation (1070906). Deerfoot is also climate positive in partnership with Ecology.