Field Applications Engineer
Recruiter
Compound Semiconductor Applications Catapult
Listed on
8th November 2022
Location
United Kingdom
Salary/Rate
Upto £56000
Salary Notes
Competitive + Benefits
Type
Permanent
This job has now expired please search on the home page to find live IT Jobs.
Job title: Field Applications Engineer Reports to: Chief Commercial Officer Based at: Home Worker + Travel Contract Type: Full time/ Permanent Do you relish the challenge of being part of a growing business, a team, an industry, and seeing the energy you help generate? Are you at your best when contributing to a range of projects and collaborating across teams to help inform, direct and support those around you in solving the problems of the future? Within CSA Catapult, we look beyond the status quo. We seek to employ people based on ability and attitude; we measure what you deliver and how you do it. We encourage collaboration in everything we do as we value the diversity of thought that we each bring to every challenge. Who are we? The next wave of emerging technologies will have an enormous impact on our lives. 5G communications will enable a host of new and exciting applications such as connected autonomous vehicles and multimedia services. The challenge of net-zero to have clean, renewable energy and move from the internal combustion engine to electric cars. Compound semiconductor (CS) technologies will underpin many of these developments. We are a Not for Profit organisation; here to help the UK economy grow, and we work across the UK with a range of industry sectors from automotive to medical, and from digital communications to aerospace. Through employing leading minds and investing in technology, we help turn ideas into reality, bridging the gap between concept and implementation. CSA Catapult is committed to supporting and upholding diversity, equality, and inclusion in everything we do. A commitment to embrace and advocate for inclusion is an essential part of all roles. About the role: A Field Application Engineer (FAE) is the link between technical development, customer and the commercial organisation. The FAEs goal is to generate technical solutions and successfully implement them at the customer. The FAE uses existing products and concepts to work out system solutions for customers. Key responsibilities Support Commercial team and customers pre and post-sales activities including Answering new and existing customers' application and integration questions Product demonstrations Technical training (create material and sessions for both staff and customers) and technical issue resolution Understand technical nuances/drivers in market. Listen to customers and communicate customer feedback to Commercial, Product Management, and Technical teams Support Commercial staff in response to commercial quotes When applicable, customize HW/SW demonstration solutions based on customer needs Develop technical solutions for our customers by working out product solutions for application and system requirements Discussing the product definition with the customer Establishing and maintaining customer relations Essential experience Relevant hands-on engineering or development experience Ability to develop and improve software & hardware applications Strong knowledge of power electronics Familiarity with automotive sector Project management abilities Relevant electronics engineering experience Superior troubleshooting skills A pleasant but focused sales demeanor Soft skills, including exceptional customer services and interpersonal skills Qualifications Demonstratable industry experience and HNC Qualified Behaviours Excellent team working skills with the ability to work collaboratively and co-operatively with colleagues. Ability to organise and plan own work. Exceptional interpersonal and communication skills, including the ability to ensure effective communication with a wide range of contacts. Demonstration of the ability to work under pressure and to tight deadlines. Ability to work on own initiative. Technical credibility to influence solution architecture in bid development, both externally and internally. What do we offer? Salary up to £56,000Staff bonus scheme 37.5-hour full-time working week Development - as you grow in the role, we will support you throughout that journey Payment for a professional membership each year Flexible working - we operate core hours of 10-4. Within reason, the balance of your hours can be worked around what works for you Generous pension scheme - e.g. you put in 5%, and we'll put in 10% 28 days leave plus eight bank holidays Holiday carryover Private medical insurance for you and your family Life Assurance A happy, healthy working environment and a great group of people to work with
