Software Support Analyst (1st/2nd line)- £30,000 - Fully Remote


Premium Job From Nigel Frank International

Recruiter

Nigel Frank International

Listed on

15th August 2022

Location

Peterborough

Salary/Rate

£25000 - £30000

Type

Permanent

This job has now expired please search on the home page to find live IT Jobs.

Software Support Analyst (1st/2nd line) - MS Partner - £30,000 - Remote

Job DescriptionOur client who is an established MS Partner is currently looking for an ambitious and driven Software Support Analyst (1st/2nd Line) to join their continuous growing team. Joining an established Business Solutions Support Team, you will provide excellent helpdesk support across the organisation's product portfolio, and specialise in CRM software, resulting in increased client retention and maintaining high client satisfaction ratings. This role will involve engaging regularly with clients, owning the resolution of helpdesk incidents and working collaboratively with colleagues across the business to meet and exceed the agreed targets.This role offers the flexibility to work from home and they offer a competitive salary of £30,000.Skills & Qualifications Previous hand-on experience with ticket management systems Proven commercial experience working in a helpdesk support team At least 1-year of working experience in applications support system (either CRM or ERP) Strong communication skillsIf this sound like you and you would like be considered for this exciting opportunity send your CV to [email protected] or call Vasilis on 0191 814 7985 now to discuss the role in more detail and in complete confidence.Nigel Frank International is the leading Microsoft Dynamics recruitment firm in the UK, advertising more Dynamics CRM jobs than any other agency. We deal with both Microsoft Partners & End Users throughout the UK and Europe and we have never had more live requirements & CRM jobs for Microsoft Dynamics professionals. By specialising solely in placing candidates in the Microsoft Dynamics market I have built relationships with most of the key employers in the UK and have an unrivalled understanding of where the best opportunities & CRM jobs are.

You are currently using an outdated browser.

Please consider using a modern browser such as one listed below: