Change Manager

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Change Manager - inside Ir35 - London/Leeds/Birmingham/Bristol

Our client is looking for a change manager:

This role will own the relationship with the Regional Director about change, delivery of all change management deliverables to develop and be part of a best in class change management function and to provide support in growing the capabilities of the programme teams and operational teams in fulfilling their roles in landing and embedding change before, during, and after change delivery.

What I'll be doing - your accountabilities

* Develop & deliver a compelling story about the change project, end states, and roadmap for all audiences. Track against this story with regular comms, engagements, and reporting as required.

* Execution of a robust communication plan for each project using effective methods to maximise engagement and ensure change lands and support successful embedding. This could include briefings, training material, newsletters, workplace posts, "how to" guides, handbooks, Podcasts and videos.

* Inputting individual project level information into the UI roadmap such as Comms, Engagement, Pilots, and Training - to ensure pinch points can be identified and mitigated.

* Content creation of the fortnightly Regional Change Calls - pulling together all relevant Change happening targeted at the relevant audiences.

* Use of agreed methodology with the appropriate language and branding for comms, engagement and feedback

* Delivery of top quality change programmes. Where needed being present in the field and desk teams to support on face to face sessions. Tailoring approach based on feedback and local knowledge.

* Actively identify and engage with key stakeholders/sponsors on a face to face basis to deliver quality inputs/outputs within Region to support the change and transformation agenda.

* Operationally active within the Field and Desk teams and aligned Regionally to ensure the feeling of ownership and the building of relationship is maintained

* Aligned to multiple transformational programmes to support, build and create change strategy Pre / During / Post change and work with their colleagues to ensure National roll out.

* Flagging any risks or issues to their individual projects that may prevent realisation to benefits

* Accountable for creating or collaboration on the Change Impact Assessments, Change User Stories, Communication plans based on defined Change Impact Assessments & Training Needs Analysis.

* Utilising robust knowledge management channels to develop change delivery capability across the Region to support the success of projects as required.

* Support a problem solving culture using professionalism and strategic thinking and innovation. Promoting the Culture Principles within the Regions.

* Work closely with the wider Change team to identify and define opportunities to improve the way projects are managed within the region

* Set Up and/or host/deliver engagement activities, training, surgery and knowledge calls. This could be remotely or face to face depending on audience.

* Support the change and transformation story at regional events virtually and in person.

The skills you need

* Experience building and maintaining senior stakeholder relationships.

* Experience of leading delivery of complex change projects

* Strong ability to challenge, influence, negotiate and innovate at a senior level and rapidly build trust with key stakeholders.

* Analytical and structured approach with critical thinking.

* Experience of delivering continuous improvement.

* Strong understanding of change governance and the ability to deliver change across a large organisation.

* Ability to communicate complex problems / solutions in an articulate manner, using data to support your argument and influence senior management thinking.

* Understanding of current business strategy and Regional goals.

* Capable of dealing with ambiguity and translating into business requirements and actions

* Change management certification or experience

* Support Project management

* Supporting operations in improving team member engagement

Leadership accountabilities

* People Leadership & Development - providing direction to teams working on the project portfolio; ensuring training and development needs are met.

* Managing ambiguity and providing support for the operational teams.

* Relationship management - taking personal responsibility for key stakeholders at a senior level on behalf of the projects; working closely with the operational sponsors / senior leadership to manage the relationships; co-ordinating the activities of the matrixed teams to deliver project outcomes.

Key decisions

* Responsible for delivering change management initiatives and supporting the effective delivery of transformation to the regional teams.

* Obtaining transformation and operational buy in to change management activities which underpin a proportion of the Transformation efficiency challenge.

* Contribute to and make recommendations on introducing best practice and industry benchmarked ways of working to develop a best in class approach to change management

Please send in an up-to-date CV

LA International is a HMG approved ICT Recruitment and Project Solutions Consultancy, operating globally from the largest single site in the UK as an IT Consultancy or as an Employment Business & Agency depending upon the precise nature of the work, for security cleared jobs or non-clearance vacancies, LA International welcome applications from all sections of the community and from people with diverse experience and backgrounds.

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