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Product Delivery Manager (Google Workplace)

Premium Job From Airbus
Recruiter: Airbus
Listed on: 3rd August
Location: Newport
Salary Notes: Competitive
Type: Permanent
Start Date: ASAP


Product Delivery Manager (Google Workspace)

Training/Progression: Training will be provided in key areas where necessary 

 Location: Mon-Fri - Newport / Portsmouth / Stevenage sites  (Relocation package for Renting/Buying Offered)

Security: Must be able to gain UK SC Clearance

 Product Delivery Manager (Google Workspace)

Are you creative and innovative?

Are you customer and solution oriented?

Are you prepared to re-think Information Management services?

A vacancy for a  Product Delivery Manager (Google Workspace) has arisen within Airbus Defence and Space in Newport, Stevenage or Portsmouth to join our Information Management (IM)team.

We deliver the expertise, technology and equipment for Airbus Defence & Space products - We pioneer sustainable aerospace for a safe and united world!

IM is transforming and evolving but we need even more talented people who can make a real difference to how we support, enable and deliver a broad range of technological solutions and services to our customers.

As part of our transformation, the new operating model is oriented around multi-functional, agile teams working with the business and developing our digital capabilities.

What does this mean for you?

A role in IM is an opportunity to grow and to develop your career in a progressive and innovative environment.

How will you contribute? 

  • You will be responsible for the reliability, availability and security of Google Workspace services in the UK.

  • You will perform ITIL based support processes that include incident, problem, change, configuration, and event management.

  • You will ensure that service agreements  with the provider are observed and concluded.

  • You will analyse service KPIs (Key Performance Indicators) and user feedback to propose and implement improvement actions, and increase the level of customer satisfaction.

  • You will manage and report on the planned operating budget.

  • You will contribute to the definition of new products and services with the project teams.

Business trips are to be expected within the UK or Europe, and therefore, you must be willing to travel accordingly.

Skills and experience:

  • Experience in operational activities in provider and service management.

  • Experience in IT infrastructure and Google Workspace products & services.

  • Experience in security products (e.g. McAfee, Stormshield, Netskope) would be a plus.

  • Service and customer experience oriented.


This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company's success, reputation and sustainable growth

By submitting your CV or application you are consenting to Airbus using and storing information about you for monitoring purposes relating to your application or future employment. This information will only be used by Airbus.
Airbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief.

At Airbus, we support you to work, connect and collaborate more easily and flexibly. Wherever possible, we foster flexible working arrangements to stimulate innovative thinking.

Contact Name: Airbus
Reference: TJ/7674/531723442
Job ID: 3125750

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