Junior Support Analyst (IT Literate)

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Key skills: IT Literate, Strong communication skills, Graduate or Similar (IT Related Degree), Excellent customer service skills, Quick thinker and problem server.

My client is a rapidly growing business bringing digital technology to the global insurance marketplace. Their technology is deployed in some of the worlds leading insurers globally including UK, USA Europe, etc providing clients with enhanced customer service and productivity. My client is once again expanding rapidly.

They seek Support Administrators who will have good general computer literacy and enjoy technical challenges. The successful candidates will also be methodical, logical and grasp concepts quickly. You will also have excellent customer service skills and the ability to engage with internal and external clients via phone, email messenger(s), etc

You may well be showing a genuine interest in IT by either doing a self-study or formal IT Course such as but certainly not limited to:

HTML

CSS

SQL

AWS

C#

Web Dev Bootcamp

It may be something similar to a Udemy online course.

In Addition you will need to be and have:

Excellent listener

Calm approach to issues

Excellent problem solving skills

Ability to ‘think outside the box'

Ability to quickly pick up tasks from others

Meets deadlines

Delivers quality, robust solutions

Sees the bigger picture

Agile thinker

Team player

Strong communication skills

Enjoys helping others regardless of problem

Tactful and patient when dealing with clients

In return you will receive "on the job" training and mentoring learning the front end of my clients systems as well client relationships.

This is an exciting role where you will receive formal training and build a long-term career within a friendly company who has an international client base. The opportunity is excellent.

Key skills: IT Literate, Strong communication skills, Graduate or Similar (IT Related Degree), Excellent customer service skills, Quick thinker and problem server.