Sr. Customer Solutions Manager

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Do you have customer solutions experience, and are you seeking a new remote job? If so, we want to hear from you! This client is looking for a collaborative and skilled Senior Customer Solutions Manager to join our client's inclusive and welcoming team. This full-time customer solutions management role is remote in the US, but the successful candidate must be based in the Central Time Zone, with Chicago, Detroit, Dallas, Austin, or Houston being preferred. This position offers an excellent salary and benefits and the chance to be part of a positive and diverse workplace culture. As a flexible Senior Customer Solutions Manager, you will help the customers design and rapidly implement important migrations to the AWS cloud and build modern, cloud-native solutions that fulfill their highest aspirations. You will work backward from customer objectives, utilize AWS best practices developed over thousands of engagements, and design and implement an end-to-end frictionless cloud adoption experience. In your first few weeks in this Customer Solutions Manager role, you can expect to:Orchestrate a near, mid, and long-term vision and strategy for the overall customer's cloud transformation by collaborating with the customer and the AWS teamDemonstrate excellent customer engagement skills through all levels of an organization and develop long-term relationships based on excellenceOwn and encourage performance excellence for the end-to-end customer cloud journey that spans IT teams, executives, and business unitsAccelerate customer adoption through education and enablement To apply for this Senior Customer Solutions Manager role, you will need 5+ years of experience directing large-scale technical or engineering programs with a proven record of management, business benefits, and successful program completion. You will also require the following:2+ years of experience in a customer-facing role engaging with customer executives, technologists, or partners to solve business problems with advanced technologiesA Bachelor's degree in science, technology, engineering, math, or scienceExperience in a direct or matrixed role guiding technical and non-technical transformation project teamsAbility to travel up to 15% as needed In return for your dedication, collaboration, and commitment, you will receive a generous salary and benefits package, joining a welcoming and inclusive culture. To learn more and apply for this remote Senior Customer Solutions Manager job in the Central Time Zone in the US, please get in touch with Jefferson Frank today. We look forward to hearing from you! Jefferson Frank is the Amazon Web Services (AWS) recruiter of choice. We work with organizations worldwide to find and deliver the best permanent and contract AWS DevOps, Big Data, IaaS and PaaS, and AWS Security professionals on the planet.