Product Analyst


Premium Job From Bowerford Associates

Recruiter

Bowerford Associates

Listed on

21st July 2022

Location

Exeter

Salary/Rate

£32000 - £38000

Type

Contract

Start Date

05/09/2022

This job has now expired please search on the home page to find live IT Jobs.

We are currently looking for a Product Analyst to join our clients team to help manage and improve the quality of new and existing software implementations/solutions that are used extensively by medical and healthcare professionals to assist them with their decision-making, whilst helping to improve patient safety, quality and healthcare outcomes.If you have experience working in a customer-facing analytical or technical support role and you are looking to take the next step in your career, this is a really fantastic opportunity to join a global company with thousands of customers worldwide!The role is offered on a hybrid-working basis, it comes with an extremely competitive salary and fantastic benefits.In this exciting and new role, you will have the chance to support and improve the quality of innovative software solutions that help to transform healthcare systems across the world.If you are looking to contribute to software products and services that are making a real difference to people and their health, and you want to work as part of a passionate, highly skilled team, please forward me your application today!

The RoleAs a Product Analyst, you will help to manage and improve the quality of new and existing software implementations to drive customer and user satisfaction.You will be working on one of on clinical solutions which provide comprehensive, independent information relating to medications and pharmaceutical drugs.In this key role, you will:Manage the delivery of software implementations with new channel partners.Help create and deliver account plans that drive end user value by adopting the latest solution features and enhancements. Develop and maintain systems to track, report and build on market and customer feedback.Support the resolution of any product bugs and deliver service enhancements.Work with colleagues to address and resolve customer queries. About YouTo join our client as a Product Analyst, you will need:Experience in a customer-facing or analytical support role.Great time-management and organisational skills.A logical mindset and strong problem-solving abilities.

Please note, this role is initially being offered on a 24-month fixed-term contract basis and comes with a real possibility of securing a permanent role during or after the initial contract completes.

Other organisations may call this role, Product Support Analyst, Product Support Executive, Technical Support Analyst, Product On-boarding and Implementation Analyst, Trend and Insight Analyst, Insight Analyst, Product Support Engineer, Business Analyst or Junior Business Analyst. Bowerford Associates Limited is acting as an Employment Business in relation to this vacancy.

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