IT Support Engineer - Education

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Job Title: IT Support Engineer - EducationLocation: West London, Reading, Bracknell and WokinghamSalary: £24,000 - £32,000 per annumJob Type: Full time, PermanentCST Ltd provides IT support services to over 400 clients ranging from small businesses, up to nationwide corporates. We have built our success on providing the highest level of service to form productive long-lasting relationships.Candidates must have excellent customer service and troubleshooting skills. A real passion for technology and support is essential.This is a field based role but you won't be expected to cover the whole area, our engineers are trained to cover no more than a couple of schools within the overall region. Ideally you will also be able to travel to our office in Woodburn Green as necessary.This role is field based around West London, Bucks and Berks.Benefits:Contributory pension schemeSavings around childcare, gyms, technology, cars, vouchers, cups of coffee, cinema tickets and discounts in restaurantsHoliday entitlement 20 days plus bank holidays. Employees are awarded with an extra days leave for each complete year of service, up to a maximum of 25 days. Employees who are with us for ten complete years receive two additional days leaveAbout the role:To provide onsite IT support to schoolsMaintaining accurate time keeping and the ability to work in a teamEscalating issues to the Resource Manager (when required) in a timely mannerRequired ExperienceAbout you:Windows Server (2008 - 2019)Microsoft Exchange, Office365 and Active Directory SyncActive Directory, Group Policy Management and Print ManagementRemote Desktop ServicesSmoothwall and SophosPersonal Attributes:Strong customer service skillsExcellent and effective team player that can work across teams and take ownership of situationsAbility to prioritise case load and manage time effectivelyProactive approach to improving the quality of service we provideAbility to build strong relationshipsAbility to pass DBS checksIf you're interested in the role and would like to put yourself forward please hit APPLYCandidates with the experience or relevant job titles of; IT Analyst, IT Technician, IT Service Desk Technician, IT Support Technician, Desktop Support, IT Support Engineer, Technical Support, Helpdesk Support Technician, Fault Desk, IT Systems Engineer, IT Systems Technician, IT Systems Support, 2nd Line Support Engineer may also be considered for this role.