Senior Systems Officer

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Join the ACU as a Senior Systems Officer and use your experience and expertise to manage the online application system used to recruit scholars for the Commonwealth Scholarships to help us build a better world through international collaboration in higher education.

The ACU offers a unique opportunity to make a real difference in the higher education sector. We are one of the largest, most diverse international university networks, bringing together over 500 universities in 50 countries. Championing the power of higher education to improve lives, we support our members - and our people - in contributing to sustainable development across the Commonwealth and beyond.

The role

The Senior Systems Officer will manage the online application system used to recruit scholars for the Commonwealth Scholarships programme funded by the Foreign, Commonwealth and Development Office (FCDO) and the Queen Elizabeth Commonwealth Scholarships programme managed by the ACU. This includes making changes to the system as required for multiple programme streams and managing contractual relationships with system(s) suppliers.

The post holder will work closely with the Programme team and the Data & Insight team in the CSC Secretariat and with the QECS Manager. There will be scope for becoming involved in other projects including looking at alternative systems for the scholar application cycle.

Who are we looking for?

You will need:

Advanced computer competency (including, e.g., HTML/ XML coding, advanced Excel, good technical knowledge of databases and query languages (SQL Query Language), Excel Macros/VBA, Advanced MS-Office as well as an aptitude for learning new systems.

Experience of Online Forms and survey building software, online application systems, CRM/CMS systems

Knowledge of report writing tools e.g., Crystal Reports/ Power BI

A good knowledge of cloud-based systems and particularly in implementation, roll out and management.

Demonstrated experience of data manipulation and analysis. Experience of producing a wide range of business insights, data analytics and reports

Knowledge of contract/ relationship management.

Excellent written and verbal communication skills, including the ability to contribute to high quality reports.

What to expect:

We see equality, diversity and inclusion as fundamental to our mission and we value the many different perspectives that people from all backgrounds bring to our collective performance (you can find more about our commitment to equality, diversity and inclusion and safeguarding on our website).

We believe in investing in all our people and creating cultures in which everyone can thrive.

We offer a fantastic package of benefits including:

27 days annual leave, 8 bank holidays (pro rata - part time employees) and 4 Christmas closure days

Generous pension scheme - 5% employee contribution, 10% employer contribution

Enhanced maternity, paternity, and shared parental leave

Significant investment into your personal and professional development

Regular social activities

Health and wellbeing programmes

Give as you earn charitable donations scheme

Cycle to work scheme

Interest-free travel season ticket loan

How to apply: