Application Support Engineer

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Application Support Engineer - 100% Remote - £450pd - Must have SC Clearance & Service Now Experience

** Outside IR35 6 month Contract **

A Global Technologies Company who provides software solutions to the Government requires 2 x Application Support Engineers with SC Clearance to join their team on a contract basis.

As an Application Support Engineer, you will be responsible for troubleshooting software applications and ensuring the help desk tickets are resolved in a timely fashion. The Application Support Engineer may also act as a subject matter expert for a specific software stack. It is essential that you have SC Clearance and that you have experience using Service Now in past roles.

Responsibilities:

Provide technical support to enterprise-level application systems

Responding to questions in a timely manner and trouble tickets

Carry out fault diagnosis, troubleshooting and identify solutions for how to resolve an issue

Prioritise multiple open issues

Skills & Experience required:

Must have valid SC Clearance

Strong experience in Windows Environments including Active Directory, IIS & SQL Server

Experienced in Service Now Database/Application

Good organisational and time management skills

Strong communication skills written and oral

**Must have active SC Clearance & past experience with Service Now**