Senior IT Support Analyst
Recruiter
BCT Resourcing
Listed on
23rd June 2022
Location
London
Salary/Rate
£200 - £300
Type
Contract
Start Date
2022-06-22 17:48:01
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Senior IT Support AnalystLondon
£200 - £300 per day
We are looking for An experienced Senior IT Support Analyst (minimum 2 years experience) to join our clients site in London on an initial 6 month contract.
* This role is inside IR35 - umbrella contractors only
* Role is on-site, based in Canary Wharf
Key skills and Knowledge required:
* Previous experience operating within a Service Desk environment and team, supporting users remotely and managing tickets through an Incident Management tool
* Strong background in supporting full Microsoft Office 365 suite on Windows platform with recent support.
* Excellent all round knowledge of Windows Desktop Operating Systems, with recent support experience in Windows 7 and 10
* Strong knowledge of Microsoft based operating systems and suites
* Enterprise support of Microsoft Office 365, desktop and Admin
* Must have very good customer facing skills and be well presented
* A strong focus on service delivery and customer satisfaction
* Good attention to detail with a methodical and thorough approach to work
Experience & Qualifications:
* Minimum 2 years experience in 1st to 3rd Line Support
* Ideally experienced with as many of the following: O365 Applications, Citrix, ESQ, Intune, Dell EqualLogic, Hypervisor and Avaya.