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Senior IT Engineer

Premium Job From Recruitment Genius
Recruiter: Recruitment Genius
Listed on: 22nd June
Location: Birmingham
Salary/Rate: £30,000 - £45,000
Type: Permanent

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This is a fantastic opportunity for a Senior IT Engineer to join an exciting and vibrant Microsoft Gold Partner company. They are seeking a talented Senior IT Technical Engineer to join their professional team of IT specialists, providing Microsoft cloud, server and desktop installation and support based in Coleshill, Birmingham. Responsibilities: - Own and manage call queues within SLAs resolve technical issues in a professional manner - Keep clients fully informed of progress at every stage with quality service - Technical ownership of project delivery - Create technical documentation to enhance and improve knowledge-base - Undertake out-of-hours support and on-site support in a rota Skills and Experience: - Enthusiastic, professional, customer orientated individual from a complex IT multi-site background - Skilled in Microsoft cloud, hardware, workstation, client server operating systems, application and network support in a service desk environment - Microsoft HyperV and VMWare ESXi Hypervisor deployment, creation and administration of virtual machines - Active Directory and Group Policy (AD) Migration, synchronisation, replication and deployment - Remote Desktop Services/Terminal Server (trouble shooting, issues and setup) - Microsoft Exchange (support, administration) - Microsoft 365 support and administration. Migration of services to the Microsoft 365 platform (eg email migration) - Microsoft 365 PC / Azure Virtual Desktop / Windows Virtual Desktop deployment and administration - Microsoft EM&S / InTune and Microsoft Azure virtual machines and associated infrastructure deployment and administration - LAN & WANs, TCP/IP, DHCP, Wi-Fi, DNS, VPN, switching, routing - Application support (liaise between the client and vendor) Benefits: - Competitive salary - Financial support for continued attainment of professional IT accreditations - Air-conditioned office - 25 days holiday (plus bank holidays) - Paid overtime - Pension - Office 365 subscription for personal use - Flexible home working - Free parking Small town outside of Birmingham with a train station and on bus route. It is preferable that the candidate has own vehicle.