Do you have a passion for performance analysis and understanding how users engage with systems and services?

Do you want to make a real difference, shaping ground-breaking data and analysis products? If so, this could be the perfect opportunity for you.

We're looking for user-centred design professionals to join our highly driven and collaborative agile delivery teams. We are working on search and navigation, data, platforms and service reliability, using cutting-edge technologies.

As a lead performance analyst, you will provide leadership and support to the performance analysis team across a number of workstreams. For example,
   •   supporting the Product teams to evaluate and iteratively improve the development of new data products;
   •   working closely with the data visualization team to evaluate the performance of interactive content;
   •   embedding BAU evaluation activities within the content and publishing team, supporting content design activities, search engine optimization and social media analysis;
   •   working closely with developers to implement technical data collections solutions.

You will provide leadership on the analytics strategy and you will be responsible for the measurement & evaluation activities for the division. You will develop performance measurement frameworks - KPIs, goals, user needs, impact - to evaluate the performance of content or products and monitor the impact of improvements.

The performance analyst team works alongside user researchers, UX designers, product owners, developers and content designers, and will use data analysis to provide insights that will influence their work. The team culture is based around agile working and keeping our users at the centre of our thinking.

A lead performance analyst manages more junior performance analysts at any level, coordinating teams or groups of related analysts.

As a role within DDaT at the ONS, we also offer benefits such as:

   •   Protected Learning Time of up to 10% of your weekly hours, to spend on your personal development.
   •   A supportive and active Community of Practice which you will be expected to contribute to, helping ensure you and your colleagues get the training, development and opportunities you need to progress your careers.

In return we offer:

• Hybrid working in an organisation voted top in the UK for work-life balance
• A market leading pension scheme - our employer contribution rate is around 27%
• A choice of working patterns *for every role* full-time, part-time, job-share.
• Maternity, adoption or shared parental leave of 26 weeks full pay (subject to qualifying criteria)
• Employee Assistance Programmes
• Diversity Network Groups
• Mental Health Allies
• Civil Service Sports and Social club
• Generous holiday allowance - 25 days annual leave, rising to 30 days after 5 years service in addition to 9 public holidays

For more information about this role, a full application pack, and to apply, please follow the APPLY link to Civil Service Jobs

Working Patterns:  All our vacancies are offered as a flexible option of Fulltime, Parttime, Flexible working, Job Share                    

Contact Name: Darren Weeks
Reference: TJ/9420/219336
Job ID: 3104864