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Lead Service Designer

Premium Job From Office for National statistics
Recruiter: Office for National statistics
Listed on: 17th June
Location: Hybrid working pattern, with a base in Newport, Titchfield or Darlington
Salary/Rate: £50,205 - £60,189
Salary Notes: Civil Service Pension, flexible working
Type: Permanent
Start Date: ASAP

Do you have a passion for service design and understanding how users engage with systems and services?

Do you want to make a real difference, shaping ground-breaking data and analysis products? If so, this could be the perfect opportunity for you.

We're looking for user-centred design professionals to join our highly driven and collaborative agile delivery teams. We are working on search and navigation, data, platforms and service reliability, using cutting-edge technologies.

We are looking for an experienced Service Designer to join our team, in a role that is created due to expansion within our Digital Publishing Division.

The service design needs to incorporate the needs of both ONS' internal and external users whilst meeting the overall business goals. Service designers design the end-to-end journey of a service. This helps a user complete their goal and ONS deliver a policy intent. In this role, your work may involve the creation of, or change to, transactions, products and content across both digital and offline channels provided by different parts of ONS.

It's an exciting time for Digital Publishing and for the ONS and we'd love to talk to you about the opportunities we have.

As a role within DDaT at the ONS, we also offer benefits such as:

   •   Protected Learning Time of up to 10% of your weekly hours, to spend on your personal development.
   •   A supportive and active Community of Practice which you will be expected to contribute to, helping ensure you and your colleagues get the training, development and opportunities you need to progress your careers.

In return we offer:

  • Hybrid working in an organisation voted top in the UK for work-life balance
  • A market leading pension scheme - our employer contribution rate is around 27%
  • A choice of working patterns *for every role* full-time, part-time, job-share.
  • Maternity, adoption or shared parental leave of 26 weeks full pay (subject to qualifying criteria)
  • Employee Assistance Programmes
  • Diversity Network Groups
  • Mental Health Allies
  • Civil Service Sports and Social club
  • Generous holiday allowance - 25 days annual leave, rising to 30 days after 5 years service in addition to 9 public holidays

For more information about this role, a full application pack, and to apply, please follow the APPLY link to Civil Service Jobs

Working Patterns:  All our vacancies are offered as a flexible option of Fulltime, Parttime, Flexible working, Job Share                    

Contact Name: Darren Weeks
Reference: TJ/9420/219454
Job ID: 3104857



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