UX Designer

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The UX Designer is responsible for providing insights into our customer's world, identifying their needs & pain points and designing solutions as part of a Product Team which are desirable and intuitive.

They will undertake a broad range of activities from User research, data analysis, story mapping and ideation to wire-framing, prototype design and user testing.

They form a key part of the cross functional Product Team.

Specifics

Work with Product Managers and stakeholders to identify requirements and priorities for user research & design

Conduct user research through interviews, observations & other research methods to understand end user's needs & pain points

Create user personas, user journeys, research & usability reports

Contribute to ideation sessions as part of the cross functional Product Team to find potential solutions and ensure they are desirable

Translate concepts into sketches, wireframes, prototypes and user flows using Visio / Aha! As the need requires

Work collaboratively with other UX designers to ensure consistency across product offerings

Able to help Product Managers prioritise backlogs

Liaise regularly with clients to ensure that designs meet requirements and core business objectives

Attend meetings to discuss and review progress on projects

Run workshops for clients and internal stakeholders

Work with the Product Team to plan and conduct remote usability testing with users to ensure the end-product design provides optimum experience in terms of efficiency, effectiveness and engagement

Knowledge and Qualifications

Essential

Understanding of the Design Thinking process

Broad understanding of UX design (information architecture, psychology, emotional design, interaction design and visual design)

Desirable

Certifications from UX Design courses

Knowledge of the Recruitment Industry or experience in Recruitment Technology

Experience

Essential

Demonstrable UX design and research experience within a B2B SaaS environment

Working within a fast paced environment as part of a cross-functional agile Product Team

Desirable

Designing for products within legacy and new platform environments

Working with global teams & customers

Working on multilingual products

Skills and competencies

Passionate: You care deeply about the end users' needs and obsess over their pain points

UX Generalist: You enjoy the entire design process from initial user research to prototype design & testing.

Analytical Problem solver: You analyse and interpret data to ensure you focus on the key problems to be solved

Story Teller: You transform research & ideas into tangible design solutions and communicate them to varying audiences via presentations/workshops in a narrative relevant to situation.