UX Designer

The UX Designer is responsible for providing insights into our customer's world, identifying their needs & pain points and designing solutions as part of a Product Team which are desirable and intuitive.

They will undertake a broad range of activities from User research, data analysis, story mapping and ideation to wire-framing, prototype design and user testing.

They form a key part of the cross functional Product Team.

Specifics

• Work with Product Managers and stakeholders to identify requirements and priorities for user research & design
• Conduct user research through interviews, observations & other research methods to understand end user's needs & pain points
• Create user personas, user journeys, research & usability reports
• Contribute to ideation sessions as part of the cross functional Product Team to find potential solutions and ensure they are desirable
• Translate concepts into sketches, wireframes, prototypes and user flows using Visio / Aha! As the need requires
• Work collaboratively with other UX designers to ensure consistency across product offerings
• Able to help Product Managers prioritise backlogs

• Liaise regularly with clients to ensure that designs meet requirements and core business objectives
• Attend meetings to discuss and review progress on projects
• Run workshops for clients and internal stakeholders

Work with the Product Team to plan and conduct remote usability testing with users to ensure the end-product design provides optimum experience in terms of efficiency, effectiveness and engagement

Knowledge and Qualifications

Essential

• Understanding of the Design Thinking process
• Broad understanding of UX design (information architecture, psychology, emotional design, interaction design and visual design)

Desirable

• Certifications from UX Design courses
• Knowledge of the Recruitment Industry or experience in Recruitment Technology

Experience

Essential

• Demonstrable UX design and research experience within a B2B SaaS environment
• Working within a fast paced environment as part of a cross-functional agile Product Team

Desirable

• Designing for products within legacy and new platform environments
• Working with global teams & customers
• Working on multilingual products

Skills and competencies

• Passionate: You care deeply about the end users' needs and obsess over their pain points
• UX Generalist: You enjoy the entire design process from initial user research to prototype design & testing.
• Analytical Problem solver: You analyse and interpret data to ensure you focus on the key problems to be solved

Story Teller: You transform research & ideas into tangible design solutions and communicate them to varying audiences via presentations/workshops in a narrative relevant to situation.