Senior IT Support - Up to £40,000

We are currently looking for an enthusiastic Senior IT Support Engineer to play an active role within a fast-paced e-Commerce business.

The Senior IT Support Engineer will be a key member of the technology team and the face of IT in the organisation. You will be responsible for overseeing and supporting the day-to-day operation of computer systems and networks throughout the organisation, ensuring reliable performance and data integrity.

Role & Responsibilities:

• Assist in the training of department members, end users and new employees.
• Serve as a resource and technical expert to the Head of Architecture and the wider business.
• Design, develop, modify, and maintain infrastructure solutions ensuring that the highest level of availability is always achieved.
• Provide support by both telephone and user visits where appropriate to ensure quick resolution of software and hardware problems, in line with department SLA's.
• Install, configure, support, troubleshoot and document all areas of the infrastructure.

Skills Required:

• Windows Server
• Exchange
• Office 365 Admin/Support
• JAMF or InTune
• Basic networking support capabilities

Would be nice to have:

• VMWare vSphere virtual environment
• Powershell

To apply for this role, please send an up to date CV to Click here to contact this recruiter or call [Telephone number removed] for a confidential chat.

Nigel Frank are the go-to recruiter for Azure, Microsoft 365 and Power Platform roles in the UK, offering more opportunities across the country than any other. We're closely aligned with Microsoft technology strategy and can offer expertise, efficiency and candidate base that no other agency in the UK can.

LinkedIn: https://www.linkedin.com/in/amanda-reid11/