Jr. Salesforce Business Analyst - Remote USA - 70k-100k
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As a Certified Salesforce Consultant, the BA should efficiently synthesize both technical and
business information and present implementation needs and options confidently. The BA presents
complex information equally well to a C-level audience or a developer community. The BA has
hands on experience implementing Salesforce.com functionality and can act as a knowledgeable
liaison between technical teams, testing teams and business stakeholders during the implementation
phase.
Responsibilities:
* The BA will work onsite and remotely with customers to elicit and analyze their requirements,
develop designs, and implement Salesforce.com.
* Specific areas of concentration include:
* Building a clear requirements development strategy for each customer engagement.
* Leading discovery workshops, which includes the facilitation and solution presentations.
* Defining Personas.
* Documenting requirements in User Story format.
* Organizing and driving process reengineering sessions
* Identifying and creating an inventory of customer process pain points and gaps in best practices.
* Performing rapid analysis and decomposition of complex business information into functional
process components.
* Perform business process modelling, user experience modeling, and basic technical architecture
diagramming.
* Interpreting technical and business strategy roadmaps.
* Building and demonstrating prototypes in Salesforce.
* Presenting to executive level audiences as well as technical teams.
* Participate and guide customers through user acceptance test planning and execution.
* An understanding of Salesforces capabilities and limitations. Able to clearly communicate those to
customers.
* Leveraging multiple implementation team types (User experience, Change Management, Global
Development Centers, Developer Communities)
* Experience in several mid-sized Salesforce implementations comprised of the following:
Education and Required Experience:
* 2+ years of experience as a Business Analyst or Systems Consultant for a mid sized organization,
or direct consulting expertise leading business transformation projects.
* Experience with Salesforce.com configuration and familiarity with Salesforce.com custom
development with the technology team.
* Strong presentation and communication skills.
* 1 out of 3 of the following Salesforce.com Consultant Certifications: Sales, Service, or Community
Cloud.BenefitsFull time + fully remote!PTO + BenefitsWorking for a leading Salesforce consultancy!