Technical Support Engineer SQL Linux - Technologist

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Technical Support Engineer Cambridge / WfH to £33k

Technical Support Engineer (SQL Linux) *Hybrid WfH*. Are you tech savvy and customer focussed, looking for an opportunity to establish your career?

You could be learning and progressing your career at a scale-up technology company that's strategic software solutions enable Energy companies to modernise their networks and achieve increasingly demanding sustainable energy targets.

As a Technical Support Engineer you will gain an in-depth understanding of the platform to provide first line support to clients via phone or email, logging tickets and following issues through to resolution. You'll also get involved with scheduling assets and services, monitoring systems and will have regular contact with clients providing reporting and managing relationships.

There's a supportive team environment where you'll be encouraged to learn and further your technical skills, with regular "hack Fridays" where you can concentrate on personal projects.

Following a remote interview process you'll join colleagues in the Cambridge office twice a week, with the other three days work from home.

Requirements:

You have experience in a similar technical support position

You have a good knowledge of SQL and the Linux command line

You have excellent communication and customer skills

You're bright, keen to learn and quick to assimilate knowledge

You're likely to be degree educated although this isn't essential

As a Technical Support Engineer you will earn a competitive salary (to £33k) plus benefits and perks including pension, healthcare, share scheme, enhanced paternity package as well as cycle to work scheme, showers in the office, informal dress code and volunteer days.

Apply now to find out more about this Technical Support Engineer (SQL Linux) opportunity.