Salesforce Release and Change Manager
£65,000 - £75,000
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Salesforce Release and Change Manager - up to £75k + up to 15% bonus
Hertfordshire (Hybrid remote) - *Please only apply if you're willing and able to travel to the HQ and other
sites in the U.K on occasions*
A leading Retail client based in Hertfordshire are looking for a Salesforce Release and Change Manager, to lead the development of a number of Retail Salesforce applications. The successful candidate will be responsible for turning business needs into technical designs and managing the release of the Salesforce applications safely to production.
*Proven background in managing Salesforce platforms, development, upgrades and releases.
*Salesforce technical accreditation
*Experience in providing services to agreed SLA's and OLA's.
*Managing third party service providers.
*Experience with managing service in an ITIL environment.
*Excellent interpersonal and communication skills.
*Prior experience writing and testing business requirements and functional specifications.
*Extensive experience of building and driving a Service Improvement plans.
*Manage the ongoing development and support of several business applications on Salesforce with combination of internal resources and third-party suppliers.
*Be a SME in the businesses chosen future technologies such as Salesforce and Azure DevOps.
*Work with the IT Architecture team to implement and manage application product roadmaps, status reporting, metrics and benchmarks.
*Manage relationships with major vendors and service providers to ensure they cost-effectively meet the needs of the organisation.
*Ensure that appropriate environments and processes are in place to enable all development and testing to be carried out without impacting live.
*Manage end-to-end release process and all changes to Retail Salesforce in line with the change policy.
*Ensure that developed solutions are robustly tested before being deployed in compliance with Test strategy and change policies.
*Build a culture of continuous improvement, including improvements to software development methods, improvements to the delivery speed and quality and improving team skills and learning.
*Lead the Retail Salesforce team to ensure it contributes to the company achieving its goals.
Salary: Up to £75k + up to 15% bonus
Benefits: Bonus, pension, ongoing support and training.
Deerfoot IT Resources Ltd is a leading specialist recruitment business for the IT industry. We will always email you a full role specification, name our client and wait for your email authorisation before we send your CV to this organisation. Deerfoot IT: Est. 1997. REC member. ISO certified. *Each time we send a CV to a recruiting client we donate £1 to The Born Free Foundation (charity no. 1070906).
Deerfoot is acting as an Employment Agency in relation to this vacancy.