|Listed on:||9th June|
|Salary/Rate:||£28,981 - £31,912|
Job Title: Digital Support Officer
Salary: £28,981 to £31,912 per annum.
Job Type: Full Time - Permanent, 36 hours per week
Application Closing Date: 17th June 2022
Kingdom Housing Association provides housing and support throughout East Central Scotland.
Our Digital team provides support to over 500 employees of the Kingdom Group and partners. Kingdom's infrastructure is secured in public cloud using the latest technology to deliver services. Our progression from cloud to SaaS only digital strategy aims to further improve our technology and provide quick secure access to applications and data via chrome devices.
This is an exciting opportunity to join our Digital Team as a Support Officer. The role will involve working with a small team delivering the group's Digital service and working closely with other departments and partners to deliver the strategic objectives of the organisation. You will ensure system uptime is maximised, SLA's are met and support the implementation of digital projects.
You should be educated to HNC level or equivalent in Computing with proven experience of working in a similar digital/ IT role. You must have proven experience of network troubleshooting and ability to identify and problem solve issues. You should be organised, able to meet deadlines and analyse and interpret data to support the designing and delivery of organisational wide digital projects. You will have a passion for delivering high quality customer service, promoting partnership and collaborative working and a drive to improve and develop the digital experience and capabilities for our customers.
You will need to have a driving licence and access to a car for business use.
You will be required to complete a satisfactory Basic Police Act Disclosure Scotland check.
Please click the APPLY where you will be redirected to our website where you can click on the Kingdom Housing Association Vacancies link. Applications must be made using our online application form and CV's will not be considered.
Kingdom is committed to contributing towards the eradication of homelessness. As part of that, we particularly welcome applications from people who are currently registered homeless or have been in the last 12 months. We will guarantee shortlisting to any applicant who meets that criteria and the essential criteria for the vacancy. If you wish your application to be considered under the scheme, please state this under "Supporting information" on your application form.
Candidates with the experience or relevant job titles of; IT Service Engineer, IT Service Desk Technician, IT Support Technician, Technical Support, IT Systems Support, 2nd Line Technical Support, 3rd Line Support Engineer, 3rd Line Support, Helpdesk Engineer, 2nd Line Support Engineer, 2nd Line Support Technician may also be considered for this role.
Contact Name: Kingdom Housing Association
Job ID: 3101071