Salesforce Data Analyst

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Salesforce Data Analyst

Vegan / Animal Rights charity

Bristol / home working

to c. £30k base salary.

We are assisting (without charge and on a pro bono basis) the UK's leading vegan campaigning charity, specialising in undercover investigations and high-profile animal campaigns hire for a Salesforce Data Analyst.

Mix of home working and office based (Bristol)

This role is to work in a small group alongside the data manager and web development team to:

Ensure the accuracy and security of information regarding supporters, subscribers, and donors, held in our Salesforce-based CRM system.

Improve and implement processes to import, combine and present data acquired through multiple routes & sources, in various forms & file formats.

Help develop better data integration with our own websites, e-commerce outlet, accounting services, and a variety of fundraising services & payment platforms.

Analyse the effectiveness of our campaigns and fundraising methods, including through data visualisation.

Ensure the timely and accurate production of management information & financial reporting.

Improve data-driven communications inside and outside the organisation.

Key skills

Cloud-based CRM / Contact Relationship Management systems

Ideally Salesforce environment experience.

SQL

A strong understanding of relational database principles & structures, including linked tables and querying methods.

Demonstrable skills and creativity in data processing and manipulation, deduplication, applying criteria through filtered bulk updates, event-driven or routine automated processes.

Ability to summarise and display data in appropriate & effective formats for colleagues, management, and external bodies. Production of reports, presentations, or live dashboards.

Ability to respond quickly to urgent ad-hoc requirements for information, extracted directly from single databases or in combination with other sources.

An understanding of basic financial concepts of income, expenditure, and ledgers; banking procedures, standing orders and direct debits; awareness of accounting procedures & principles.

Desirable Skills & Experience:

The use of APIs and proprietary tools for linking and integrating online data sources.

Database administration & process modelling - use of custom data fields, development of coded triggers or stored procedures to reflect organisational changes and requirements.

Knowledge of business operations specific to the Charitable Sector - including Gift Aid, donations & subscriptions, fundraising methods & regulations, campaigning, appeals and permitted communications.

A good working understanding of GDPR compliance and principles of data privacy & security.

Experience of working with accounting software, including data input and exports.

Experience in the use of the following tools & packages would be advantageous:

Salesforce NPSP & Salesforce Apex

Xero

Jitterbit Data Loader or Harmony

Zapier

Microsoft Access and Excel (for data manipulation & visualisation)

This role may suit candidates, who hold the following job titles: Data Analyst, Salesforce Analyst, Salesforce Administrator, CRM Analyst

Deerfoot IT Resources Ltd is a leading specialist recruitment business for the IT industry. We will always email you a full role specification, name our client and wait for your email authorisation before we send your CV to this organisation. Deerfoot IT: Est. 1997. REC member. ISO certified. *Each time we send a CV to a recruiting client we donate £1 to The Born Free Foundation (charity no. 1070906).

Deerfoot is acting as an Employment Agency in relation to this vacancy.