Senior Office 365 Administrator

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The Office365 Administrator III is responsible for maintenance of assigned server, systems and ancillary applications; in addition to providing technical administration support for the organization's web-based productivity, collaboration, document management and email platform(s). Key Responsibilities:* Configures and maintains key components of Office 365 applications.* Monitors system maintenance and escalates issues to Microsoft Premier.* Monitors application health and functionality; reviews system events and messages; analyzes usage and storage trends. * Works with business stakeholders across multiple departments to leverage Office 365 capabilities to design solutions meeting business expectations.* Maintains proper security measures by managing governance policies and permission groups; audits and reviews content for data integrity and compliance. Competencies Required:* Strong technical skills with Microsoft network and PC operating systems including advanced system administration and expert knowledge of one or more Office 365 application(s), preferably SharePoint or Exchange.* Working knowledge of IIS, Active Directory, Microsoft SQL and Windows Server.* Working knowledge and intermediate skills in mailbox management.* Extensive practical knowledge in trouble shooting methodologies and principles and issue resolution techniques.* Excellent customer service and problem solving skills with the ability to work independently while supporting a team environment.* Solid analytical skills with strong attention to detail and concern for data accuracy.* Strong organizational, process and project management skills with the ability to prioritize workload, multi-task, and meet deadlines in a fast paced environment.* Exceptional verbal communication and technical writing skills with an ability to effectively interact with and convey information to people who possess varying levels of understanding on applicable topics.* Flexibility to provide application support during weekend and evening hours as needed.* Solid understanding of cloud environments. Minimum Qualifications/Experience:* 5+ years information technology support service.* 5+ years of experience administrating SharePoint and/or Exchange.* 5+ years of experience in a technology support role with exposure to cloud environments.* Experience administrating or supporting infrastructure systems is preferred.* Experience in administrating Office 365 or cloud systems is preferred.