Senior IT Support Analyst

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Bancroft's, one of the country's leading coeducational day schools, is looking for an efficient and enthusiastic person to join its busy IT Department, in a challenging role that will provide the successful candidate with an excellent opportunity to progress their career while learning new skills and knowledge.  This vacancy is for the position of Senior IT Support Analyst.

Excellent customer-facing and communication skills are paramount, as you will be interfacing with the users at all levels of the organisation. This, coupled with good administration skills, will mean the successful candidate will deal with calls in real-time, meeting SLA's from 30mins to 4 hours.  The Senior IT Support Analyst is expected to handle a wide range of IT projects and support tasks. Primarily responsible for system development, deployments, security, and support of a secure, useable, functional and supportable IT infrastructure, while providing the user community with assistance in their use of Bancroft's internal and external hosted systems. 

The ideal person for this role should be confident, self-motivating, hardworking and able to make decisions for themselves.  This role will be an opportunity to grow your IT skills and propel your career to the next level.  This role reports to the IT Director.

For further details and an Application Pack, please click APPLY NOW.

Bancroft's School creates a happy learning environment, where bright children are challenged and supported to become the best versions of themselves.  Bancroft's is committed to promoting a diverse and inclusive community, a place where we can all be ourselves and succeed on merit. Bancroft's offers a generous benefits package, including a competitive salary, and commits to supporting ongoing professional development.  

Bancroft's is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment.  Successful candidates are required to undergo child protection screening appropriate to the role, including checks with past employers and the Disclosure and Barring Service (DBS).