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Head of Intranet and Governing Bodies Portals Unit

Premium Job From European Investment Bank
Recruiter: European Investment Bank
Listed on: 24th May
Location: Luxembourg
Salary Notes: Competitive
Type: Contract

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The EIB, the European Union's bank, is seeking to recruit for its Group Corporate Services Directorate - Group Digital Office (GCS-GDO) - Data & Information Solutions Department (DIS) - Content Management Solutions Division (CMS) - Intranet & Governing Bodies Portals Unit (IPS), at its headquarters in Luxembourg a Head of Intranet Unit*. This is a full time position at grade 5/6.

Purpose

In this role you will manage a team and drive the design, implementation and maintenance of the Intranet and Governing Bodies Portals applications in the context of digital workplace in order to ensure alignment with business needs and with the overall functional and technical strategy, enabling efficient communication and information exchanges.

Operating Network

The unit delivers and maintains web based solutions to facilitate bank-wide communication and transversal access to information, like the Intranet, to support key decision-making processes based on information exchanges, like the Governing Bodies Portals, or to support internal and external file sharing capabilities.

In this position, you would report directly to the Head of Division.

Accountabilities

  • Lead and guide your team and supervise overall operation of IT processes in own domain
  • Manage the Intranet and the Governing Bodies Portals services with regard to the short, medium and long term, to ensure an optimal match between the overall strategy and policies
  • Coach and support your team to improve their capabilities and increase the efficiency and quality of the work activities
  • Take end-to-end responsibility for the design, evolution and maintenance of the Intranet and Governing Bodies Portals
  • Maintain and communicate on the solution roadmap and architecture vision
  • Coordinate and supervise key external parties to ensure the proper delivery of expected solutions to internal business customers
  • Ensure high quality specialised advice in the web content management area in the digitalisation of the Bank; be actively involved in new digital workplace projects

Qualifications

  • University degree preferably in Engineering, Information Technology or Information Management
  • At least 5 years' relevant IT professional experience, particularly in the management, design, development and implementation of Intranet and/or web content systems
  • Ability to manage or coach teams, ideally in multicultural environment or international organisations
  • Solid experience managing the IT lifecycle of web content systems, portals or corporate intranets, preferably based on Drupal and/or Interact Software
  • Knowledge of UI/UX, User Centric Design (UCD) and information architecture principles
  • Knowledge of project management principles, methods and practices, agile methodology and ITIL
  • Strong customer orientation and ability to identify win-win solutions from both business process and technical point of view
  • Good knowledge of service contracts, including procurement issues
  • Excellent knowledge of English and/or French (*), with a good knowledge of the other. (Knowledge of other EU languages would be an advantage).

Competencies

Find out more about EIB core and managerial competencies here

Panel interviews are anticipated for beginning of August.

The term of this contract is 4 years.

The EIB offers fixed-term contracts of up to a maximum of 6 years, according to business needs, with a possibility to convert to a permanent contract, subject to organisational requirements and individual performance.

* internally referred to as Unit Head IT Applications

(*) There may be certain flexibility on this requirement, but limited to particularly suitable candidates who may not yet be proficient in French. If selected, such candidates will be hired on the condition that they build up rapidly knowledge of French and accept that their future career in the EIB may be subject to the attainment of sufficient proficiency in both of the Bank's working languages

We are an equal opportunities employer, who believes that diversity is good for our people and our business.  We encourage all suitably qualified and eligible candidates to apply regardless of their gender identity/expression, age, racial, ethnic and cultural background, religion and beliefs, sexual orientation/identity, disability or neurodiversity.

Applicants with specific needs are encouraged to request reasonable accommodations at any stage during the recruitment process. Please contact the EIB Recruitment team who will ensure that your request is handled.

By applying for this position you acknowledge the importance of maintaining the security and integrity of the Information of the EIB Group. In case of selection for the position you agree to comply with all measures (policies, controls, document classification and management) implemented by the EIB Group to prevent unauthorized disclosure of any information or any damage to the EIB Group reputation.

Deadline for applications: 27th June 2022  

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