Product Owner (Latin America Caribbean) - 12 month FTC
Recruiter
Starbucks
Listed on
24th May 2022
Location
London
Salary/Rate
Competitive + Benefits
Salary Notes
Competitive + Benefits
Type
Contract
Start Date
ASAP
This job has now expired please search on the home page to find live IT Jobs.
This job contributes to Starbucks success by selecting and recommending the technology products and services used in EMEA, based on company standards. Managing the selection and delivery of key technology products to ensure the EMEA businesses improve their overall profitability, streamline operations, and provide enhanced customer and partner experiences. Aligns with and contributes to Global Licensing Framework standards for the domain. The role is focused on all markets within EMEA. Working closely with other technology product managers and product owners in EMEA and in Global, as well as key vendors and partners, and licensee technology partners, this role focuses on developing strategic and tactical plans meeting the demands of the business with an optimized technology roadmap for the domain. Coordinates with multiple technology product owners in accordance with established standards and best practices and plays a key role in acting as a lynch pin between the EMEA region and Global technology on technology strategies and initiatives. The role will be expected to represent the EMEA technology team and in key interactions with market, licensee, regional, and global business and technology Leadership.Summary of Key Responsibilities Create and maintain strategic multi-year technology product roadmaps, gain strategic agreement from key stakeholders both business and functional Project management of small changes, maintenance projects, or process improvements. Vendor management and second level vendor escalation for technology systems and services Maintains and executes a structured approach to problem-solving Recommends technology investments to meet business objectives and goals Ensures the most effective use of tools, processes, and procedures to maintain the production environment Contributes to relevant technology standards in the Global Licensing Framework Recommends corrective actions, new or enhanced tools, processes and procedures in support of continuous improvement in meeting business objectives Works with Global technology teams to ensure EMEA requirements are well understood for both businesses as usual and project work. Works with technology operations team to review supplier SLAs and provide feedback on performance improvements. Provide product guidance and expertise to the business on technology applications, systems, and services Provide input into EMEA technology budgets for relevant technology software and hardware Key Contacts/Relationships Key Contacts - Internal EMEA technology operations team EMEA programme and portfolio management EMEA technology partners and leadership EMEA business leadership team Global technology leadership and partners Market leadership teams Key Contacts - External External vendors External consultants JV partner and leadership teams Licensee partner and leadership teams Knowledge, Skills and Experience Relevant domain-specific technology experience Experience in technology for retail Understanding of budgeting and planning Customer relationship management Business relationship management Ability to communicate clearly and concisely, both orally and in writing Consistently uses communications skills to influence outcomes Strong analytical skills Strong technical aptitude Ability to work cross-functionally and in a matrixed organisation Ability to balance multiple priorities and meet deadlines Ability to plan for and review functional technical specifications Project management skills
