Junior IT Technician


Premium Job From Recruitment Genius

Recruiter

Recruitment Genius

Listed on

23rd May 2022

Location

Milnrow

Salary/Rate

£22000 - £22000

Type

Permanent

This job has now expired please search on the home page to find live IT Jobs.

Job Title: Junior IT Technician

Reporting To: IT Manager

Responsible For:

- Being the face of IT on the 1st line, the go-to point man for daily IT Support and the champion of best practise IT Service

- Assisting with the setting up, maintenance and repair of computers, laptops, printers, audio-visual equipment and desktop related accessories

- Installing and configuring software applications as per requirement

- Assisting with the upkeep of the I.T. inventory and standards on site

- Maintaining satisfactory standards of safety and security in relation to our equipment estate

- Supporting the IT process, requirements and logistics for new starters, leavers and internal moves

Standards of Performance:

- All work should be consistently performed to an agreed scope, the set standards of their IT service and follow any documented process

- An expected growth in experience and competencies within target-based appraisals, supported by on-site mentoring, technical training and active development

- Reliability to drive the support of their help-desk, which maintains the day-to-day running of their IT estate

Key Skills and Experience:

- A basic understanding of:

-- Computer hardware and peripherals

-- Windows 10/11 operating systems and administration

-- PC, Laptop and Mobile troubleshooting

-- End User desktop configuration

- A genuine interest in technology, desktop hardware and systems

- Excellent communication skills that focus on customer service and delivery

- An ability to gather data, solve problems and document resolutions

- An ability to work within their own initiative for on-site support, and within the IT team to supporting wider on-going projects

- A high degree of drive, energy and an unfailing positive attitude

- Confidence, resilience and determination to succeed

- A flexible approach to ideas, implementation and solutions

Additional tasks

NOTE: This job description is not intended to be all-inclusive. Employees may perform other related duties to meet the ongoing needs of the company

Monday to Friday 8am to 5pm

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