Cloud Operations Engineer - Up To £85,500 - Hybrid

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Please note this role does not provide Sponsorship - Valid Right to Work needed. Cloud Engineers needed UK wide - Offices based in Newcastle Upon Tyne & Manchester - Flexible Hybrid/Remote working Job purpose: The Cloud Operations DevOps teams are responsible and accountable for the online Product portfolio. The teams ensure our Products and Services are constantly available for our customers to use to run their businesses. A Cloud Operations Engineer participates in bridging the technical gaps between Development and Operations by deploying, administering, improving infrastructure, and improving automation using cloud technologies. The Cloud Operations Engineer is responsible for working in their team, ensuring their Products and Services remains available, secure and performant. To do this the Cloud Operations Engineer works closely with product delivery teams by deploying, administering, monitoring, and improving their service. This is a 24/7 operation that requires on call coverage from each team member to problem solve any service incidents that may arise. Using guidance from Security, Architecture and Automation subject matter experts, the Cloud Operations Engineer builds and runs infrastructure, operational processes, infrastructure as code, automation of manual processes & improves operational capabilities. These responsibilities include disaster recovery, high system availability, on-demand scalable solutions, infrastructure monitoring, continuous deployment capabilities, etc. Key accountabilities: Take personal accountability for their products so that they remain available, secure and performantTake the lead during high pressure incident scenarios, balancing technical resolution and stakeholder communication.Participating in our 24x7 on-call rotaUse technology and knowledge to design and implement solutions and services to simplify customer experience, mitigate risk, improve usability and to impact comapny goalsClosely co-ordinate with product delivery teams to ensure that designs, standards, and quality can be implemented improving the customer experienceThis role will require you get to know the development team's world (source control, builds, backlogs, sprints, Agile etc.) but also to bring the development team closer to the operational team's world (Infrastructure, OS, security, scripting, monitoring etc.) working in a true DevOps role. Research and build knowledge of new & generally available services, new ways to use technologies and changing business processes to gain efficiencies and improve customer experienceCreate, maintain, administer, and enhance infrastructure and infrastructure automation, supporting secure and scalable environments to satisfy both operational, governance, product, and customer needs.Communicate with key stakeholders on planned changes, incidents, and service improvement plansMonitor applications and systems, identifying issues proactively and mitigating them to improve the customer experienceEnable continuous deployment cycles and on-demand deployment processesPerform 'code' and 'code/infrastructure' deploymentsMaintain Configuration Management Databases for key services.Operate to ISO standards and document all processesAdhere to company standards and processes.Work collaboratively Across team boundariesResponsibility for working with budgets, identifying potential cost savings, and ensuring these are prioritized. Monitoring of spend across various platforms, identifying gradual increases, ensuring Dev environments remain at optimal spend levels Skills, know-how and experience:Excellent communicator - able to articulate complex technical issues in simple terms when communicating with non-technical audience or company business stakeholdersOperating Systems: Windows, Linux &/or MacOS.Strong analytical, debugging, and problem-solving skills. Scripting knowledge for task automation (PowerShell, Bash, Ruby, Python).Experience dealing with multiple teams, multitasking & prioritisation skills.Proficiency in English language, verbal and written with ability to build relationships and influenceProficiency/exposure to SRE activities like - Software/System Engineering and Toil reductionExperience building and maintaining Infrastructure as Code and CI/CD processesExperience with applications deployed in either AWS or Azure that are using distributed computing, containers, Kubernetes and/or serverless technologies. Preferred:3-5 yrs. working in a Sysadmin, DevOps, SRE, IT Operations, Developer, or QA/Application Engineer or Similar Role in a customer facing, complex technical environment1-3 yrs. Cloud Experience (AWS, Azure, Google Cloud etc.) Technical / professional qualifications:It is preferable, but not essential, that the post holder be educated to degree level in a relevant subject OR has deep knowledge in area of expertisePreferred to have a Certification in Cloud Technologies Compensation:Salary £35,000 - £85,500 DOEPension How to ApplyPlease apply to the role by registering your interest by emailing me at [email protected] or reaching out via Linked-In "Jamie Carter". Tags: #AWS #Engineer #AWSEngineer #AWSSeniorEngineer #AWSDevOps #CloudOps #CloudEngineer #Remote #Terraform #Kubernetes #Docker #Ansible #Python #Ruby