Microsoft Dynamics 365 CRM Functional Consultant

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Microsoft Dynamics 365 CRM Functional Consultant

£55k-£85k + Generous Benefits Package (various roles available at different levels)

UK Wide office locations to choose

UK you can choose from London, Manchester, Birmingham, Bristol, Glasgow, Wales, Liverpool or Sheffield (remote for now)

Flexi Working

Full Time / Permanent

As a trusted, approved and preferred recruitment partner to this prestigious organisation, we have been asked to assist in the recruitment of a number of an Microsoft Dynamics 365 Functional Consultant at various levels of experience. Our client offers excellence in career growth, professional development and a coveted personalised benefits package.

Our functional consultants collaborate with clients and developers to identify, explain, design and implement the right solutions and processes for our clients. Working as subject matter experts and trusted advisors in everything Microsoft Dynamics 365 related, our functional Consultants can advise clients in business terms about how to transform their business in line with the capabilities of Microsoft Dynamics 365 and are able to translate it into the technical requirements for our Dynamics 365 developers working to implement the solution.

Duties and Responsibilities

*Manage and advise the requirements gathering process by meeting with stakeholders to define the business and functional requirements and system goals and bring these in line with the capabilities of Microsoft Dynamics 365.

*Reengineering business processes/ Business Process Management and advise on enhancements based on best practice and Dynamics 365 knowledge.

*Aid clients in developing CRM and ERP strategies and blueprints with focus on the use of Dynamics 365.

*Developing performance metrics, measures, benefits and KPI monitoring.

*Managing business change within our clients - Workforce Engagement, Change Impact Assessment & Change Readiness, Training Plans.

*Exposure to a variety of industries e.g. Retail , Utilities , Health , Transport , Public Sector

We are keen to see candidates with a good mix of the following:

*Broad understanding of Dynamics 365 (Customer Engagement)- Out-of-the-box functionality and limits .

*An understanding of the broader Microsoft stack and be able to leverage it to create powerful solutions (PowerApps, Power BI, Common Data Services, Azure, Office 365) and working in fast paced Agile environments.

*A desire to continually develop your knowledge of new functionality in the Microsoft platforms, keeping on top of roadmaps, studying for certifications and being ahead of the curve in regards to what the future holds.

* You have an ability to clearly articulate and present your ideas and solutions in line with the capabilities of Microsoft Dynamics 365.

*You can successfully translate business and customer needs into a great digital customer experience.

*Demonstrable skills in facilitating workshops, gathering and documenting requirements, translating requirements into business processes, stakeholder engagement, creative thinking, presentation and coaching.

Our client offers professional development. Accelerated career progression. An environment that encourages entrepreneurial spirit. Collaboration is at the core of the way they work, they also recognise individual needs with a flexible benefits package you can tailor to suit you.

Please apply for more details.

Deerfoot IT Resources Ltd is a leading specialist recruitment business for the IT industry. We will always email you a full role specification, name our client and wait for your email authorisation before we send your CV to this organisation. Deerfoot IT: Est. 1997. REC member. ISO certified. *Each time we send a CV to a recruiting client we donate £1 to The Born Free Foundation (charity no. 1070906).

Deerfoot is acting as an Employment Agency in relation to this vacancy.