Interim Service Transition Lead

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Role: Interim IT Service Transition Lead

Location: Maidenhead / Remote (3 days a week from home)

Rate: £650 Per Day

IR35: Inside IR35

Contract Length: 9 Months

I am currently working with a global Bio-Tech company who are looking for an interim IT Service Transition Lead to cover someone who is going on secondment for 9 months. This role will form part of the leadership team and for that reason they are looking for some who can oversea the work in a consultative manor offering education and guidance across a multitude of different projects.

The ideal candidate will have excellent stakeholder management skills and also have worked in a business with compliant regulations.

Purpose of Role:This role has global responsibility for the IT Service Transition process across the group.Ensure that new services being transitioned into the groups Information & Technology (I&T) environment have formally agreed support parameters, including committed service levels & performance targets, and are operationally ready prior to service onboarding. Maintain the I&T Service Catalog and ensure new services are correctly onboarded before service commences. Direct project resources in ensuring that Service Introduction is considered in the early stages of, and throughout, the project lifecycle, including definition of non-functional requirements. Technical delivery is outsourced so this role provides internal oversight and direction to service providers in the delivery of these services.

Required Experience:Experience operating with outsourced service providers in an international contextExperience managing IT projects within a global environmentDeep understanding of and practical experience of the specific process areaBest practice process development based on ITIL frameworkComputer literacy with Microsoft Office products, such as Project, PowerPoint, SharePoint, Excel, and VisioExperience of a highly regulated IT environment or good documentation culture, including formal change management processesITIL qualified, or equivalent knowledge gained through work experiencePlease click here to find out more about our Key Information Documents. Please note that the documents provided contain generic information. If we are successful in finding you an assignment, you will receive a Key Information Document which will be specific to the vendor set-up you have chosen and your placement.To find out more about Computer Futures please visit www.computerfutures.comComputer Futures, a trading division of SThree Partnership LLP is acting as an Employment Business in relation to this vacancy | Registered office | 1st Floor, 75 King William Street, London, EC4N 7BE, United Kingdom | Partnership Number | OC387148 England and Wales