Lead Infrastructure Engineer - Family Action IT Services
Recruiter
Family Action
Listed on
16th May 2022
Location
United Kingdom
Salary/Rate
£45463 - £45463
Type
Permanent
Start Date
2022-05-16
This job has now expired please search on the home page to find live IT Jobs.
Lead Infrastructure Engineer - Family Action IT ServicesHome-based
37 hours per week (full-time)
Grade 5 point 39: Starting salary £45,463 per annum, inclusive of homeworking allowance
Permanent Contract
Can you deliver the IT infrastructure services our mission depends on?
We are looking for an experienced and highly skilled IT infrastructure services professional to proactively develop, maintain and secure the IT systems staff across our charity depend on.
As an expert in cloud and on-premise infrastructure systems, you will lead the modernisation and adoption of cloud services while maintaining an excellent standard of service to colleagues across the organisation. You will have access to training, development and leadership to ensure your success.
At Family Action, we transform lives by providing practical, emotional and financial support to those who are experiencing poverty, disadvantage and social isolation. We have been building stronger families since 1869 and today we work with more than 60,000 families in over 150 community-based services, as well as supporting thousands more through national programmes and grants.
The Lead Infrastructure Engineer will be directly responsible for:
- Resolving incidents in line with the ITIL based operations standards
- Establish root cause fixes in line with the ITIL based operations standards
- Deliver change in line with the ITIL based operations standards
- Ensure the operational maintenance of all Infrastructure Services
- Delivery of projects to maintain and transform Family Action Infrastructure Services
- Cyber Security
- Ensuring customers are updated in line with the ITIL based operations standards
- Perform proactive monitoring of all Family Action services
- Ensure agreed capacity and availability of systems is in line with SLA
- Maintain physical server infrastructure at sites in Hoddesdon and London
- Develop Azure Cloud Infrastructure, leading migration from Hoddesdon
- Produce clear and concise documentation to enable efficient knowledge transfer
- Ensure all technical actions are in line with the published Infrastructure/ Application architecture documents
- Perform administrative duties as specified by the IT Operations Manager
- Liaise with 3rd party suppliers
- Provide 1-1 or group support to ensure efficient knowledge transfer
Technical Skills:
- Active Directory
- Windows Server 2016+
- MS SQL Server admin
- Hyper-V Virtualisation
- Remote Desktop Services
- Azure Active Directory
- Microsoft Azure MFA
- Microsoft Endpoint Manager
- Intune & Autopilot
- PowerShell
- Secure configuration
- Patch management
- Azure Virtual Desktop
We are committed to Equality, Diversity & Inclusion in all that we do and welcome applications from all sections of the community. We particularly welcome applications from Black, Asian and minority ethnic candidates, LGBTQIA+ candidates and candidates with disabilities because we are committed to increasing the representation of these groups at Family Action. We know that greater diversity will lead to even greater results for families and children and strive for our workforce to be truly representative of the diverse communities we support. We offer a guaranteed interview scheme for disabled applicants and will reimburse your travel cost if you attend an interview.
What will we offer you?
We'll offer you a generous pension scheme and leave entitlements, eye care vouchers, a cycle to work scheme and other great benefits. All roles in Family Action are open to a discussion about possible flexible working options, subject to business needs, and all new starters will have the right to make a flexible working request from day one of employment. We have an excellent wellbeing offer and we will invest in your professional development with on-going quality training and career development opportunities. You'll join an established, supportive and high-performing service and have the opportunity to thrive in an innovative organisation that values your opinion, encourages learning and has the needs of children and families at its core.
We are forward looking, ambitious and committed to continuous improvement. We are a people-focused, can-do organisation, which strives for excellence in all we do and operates with mutual respect. If you share these values and behaviours and have the necessary skills, then we look forward to hearing from you.
For an application pack and further information, please select the apply button.
Closing date: Monday 6th June 2022 at 09:00am
Appointments are subject to Family Action receiving a satisfactory disclosure from the Disclosure and Barring Service.
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.
