Service Desk Engineer

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Job Description: An opportunity has arisen for a Senior Solutions Engineer to join my clients team in their London office, providing unparalleled service excellence to their clients across the UK and internationally. Desired skills: ? Good knowledge of Windows Workstations Hardware? Experience supporting Microsoft software (Office, Exchange, Active Directory, Server etc.)? Good understanding of the Network Stack (TCP/IP)? Microsoft 365 Exchange, Microsoft SharePoint Online, Google Apps? Experience supporting macOS software? Formal IT qualification, ideally MCSE/MCITP or multiple MCPs massively advantageous but not a deal breaker This role requires: ? Experience working with an IT manage service provider? Excellent communication skills? Excellent Troubleshooting Skills? Be a keen and a fast learner and be enthusiastic about helping users.? Confident communication skills across phone, email and face-to-face? Sound organisational ability and able to prioritise? Ensuring SLA's are met; time to respond, time to resolve and first-time-fix.? Willingness to gain relevant qualifications and accreditation's If this is something that interests you, get in touch to get the ball rolling, they are hiring now!