Support Engineer

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Duties will include Incident break/fix support, managing service requests, such as hardware and software installations and end user set-up and configuration. Build development and project implementation work, such as customer moves, migrations, audits and refresh programmes. As a member of the Field Service team the role will represent IT Services to the majority of the Trust's IT users, and as such the post-holder will require good technical skills, and the professionalism and initiative to resolve problems as efficiently as possible. They will be able to work flexibly in a fast paced working environment, with excellent communication skills and a proven track record of developing productive relationships with a range of key stakeholders.

The role will require technical investigation and resolution of logged incidents or problems, and supporting implemented solutions and services to agreed SLA's. You will be taking a variety of support calls, aiming to fix all technical issues remotely or in person so a natural flair for problem solving is essential. The successful applicant will have a good knowledge of MS Windows Operating Systems, Active Directory, Cisco AnyConnect VPN, McAfee EPO, PC / Laptop & Printer Hardware and Microsoft Products, as well as experience of clinical IT systems.

LA International is a HMG approved ICT Recruitment and Project Solutions Consultancy, operating globally from the largest single site in the UK as an IT Consultancy or as an Employment Business & Agency depending upon the precise nature of the work, for security cleared jobs or non-clearance vacancies, LA International welcome applications from all sections of the community and from people with diverse experience and backgrounds.

Award Winning LA International, winner of the Recruiter Awards for Excellence, Best IT Recruitment Company, Best Public Sector Recruitment Company and overall Gold Award winner, has now secured the most prestigious business award that any business can receive, The Queens Award for Enterprise: International Trade, for the second consecutive period.