Home Based Dynamics CRM 1st Line Support, £28,000, Birmingham

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Home Based Dynamics CRM 1st Line Support, £28,000, Microsoft Gold Partner, Non for Profit sector, Tailored internal promotion plan - support or consultancy, MS Certs, Mentored by experienced support consultants, Fully home based roleAn long-standing Microsoft Gold partner, established in the UK for over 20 years are looking for a Dynamics CRM Support Consultant to join their growing support team. The role is fully home based and offering £26,000 as well as covering the costs of Microsoft Certifications with extensive training resource via self-study and mentoring from experienced consultants.The role will initially focus on troubleshooting and providing support on 1st and some 2nd line issues within Dynamics CRM, predominately for clients within the non for profit sector. You will work hands on with live tickets, allowing you to continue to build your Dynamics knowledge gaining extensive customisation and configuration experience. Additionally you will learn best practice on a high performing support desk, working under and learning from an experienced Head of Support.The unique offering of this role is the mentoring opportunities from industry veterans as well as a strong 'promote from within' culture, opening up opportunities to progress within support or transition into consultancy.The requirements are…Knowledge of Dynamics CRM/365 CEKnowledge of configuration in DynamicsExperience troubleshooting 1st line issues in Dynamics CRMComfortable working with external stakeholdersStrong communication and team working abilityIf you're interested in this role or to discuss other Dynamics CRM/365 CE opportunities - send your CV to Matt Lynn at [email protected] or you can call me directly on 0191 814 7980.